Specific Responsibilities

• Develop and continuously update training and resource material for use by customers, employees, and regulatory authorities.
• Implement training archives that are accessible to all stakeholders and ensure that archives are continuously updated as regulations, company policy, and customer needs change.
• Create and deliver a training curriculum to help all stakeholders understand applicable national safety standards, jurisdictional code requirements, company safety and compliance products and services, and third-party compliance support options.
• Continuously educate and seek formal support / endorsements for NuCO2 safety and compliance products and services from authorities having jurisdiction. Work with marketing and legal departments to ensure that all safety and compliance customer facing material is accurate. Coordinate with sales to execute safety and compliance product and service rollouts, expansions, and strategic projects.
• Collect information from authorities having jurisdiction (AHJ), notices of violations (NOVs), customer interactions, and from employees to update the company’s regulatory requirements archive.

• Act as the escalation point for internal and external customer issues and facilitate appropriate response in a timely manner while communicating effectively, professionally, and promptly.
• Communicate with authorities having jurisdiction to resolve issues and/or provide supporting material around NuCO2 equipment and services.
• Provide flex support to other areas of the regulatory department as needed.

• Contribute the ongoing optimization of the company’s Field Service Management platform.
• Provide technical input to company Standard Operating Procedures (SOPs).
• Creative and skilled service leader who has experience managing compliance processes within the food service industry.

• Excellent trainer with a documented track record of creating and implementing added value training programs within a service business.
• Ability to read, write, analyze, and interpret process maps, compliance documentation, product specifications, and other technical documentation.
• Results oriented leader with a proven record of exceeding service targets, who possesses strong work ethic, and excellent selling, negotiation, communication, and problem-solving skills.
• Strong analytical, planning, and organizational skills.
• Excellent verbal, written and presentation skills to effectively present information and respond to questions from customers, managers, employees, and external stakeholders.
• Proficient computer skills - MS office – Word, Excel, and PowerPoint.

The successful candidate should have a minimum of 5 years of experience in regulatory compliance or related field, Food service industry experience is preferred, Passion for delivering results to customers and a Strong work ethic.

In exchange for your contributions to the organization, Nuco2 provides employees with a full benefit package to include medical, dental, vision and prescription, matching 401K savings, paid time off, tuition reimbursement, and much more

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)