We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Help Desk Support Service Specialist - Senior for a Full-Time position.

Essential Functions:

• Enhance the effectiveness, efficiency, timeliness, accuracy, and usefulness of the administrative data maintained by the client and used by the programs within the Information Resources Directorate.
• Provide assistance to customers on any number of administrative functions supported by client's SharePoint applications.
• Make recommendations as to how MSD may be able to re-design its data management systems and processes to better serve the information needs of its customers.
• Improve cooperation, collaboration, communication, and commitment to exceptional organizational performance among managers and staff.
• Reinforce individual and organizational accountability.

Experience Requirements:

• Extensive prior work experience in creating and managing SharePoint sites and financial management business systems (for example PRISM, FBMS)
• Prior work experience in government contracting (minimum 1 year)
• Experience or other information that demonstrates a high level of attention to detail when executing tasks

Job Type: Full-time

Salary: From $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years
• 5 years

Schedule:

• On call

Work Location: On the road