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Development Assistant for Membership
$68k-91k (estimate)
Full Time | Arts & Culture
11 Months Ago
NORTON MUSEUM OF ART is Hiring a Development Assistant for Membership Near Beach, FL
Job Details:
- Position Title: Development Assistant for Membership
- Status: Full-Time/Non-Exempt
- Reports to: Development Officer for Membership
- Department: Development
Job Purpose:
- The Membership Assistant supports the Membership department with administrative duties related to managing and engaging the Membership program.
- The Membership Assistant will fulfill the needs for new and current members, assisting with event logistics; and ensuring that data entered in the Museum’s database is accurate.
- In addition, this position will support the Development department, including gift entry and tax acknowledgements; fulfillment and renewals for Curatorial Friends groups and Chairman’s Circle and other annual gifts; and general database maintenance.
- In partnership with the Development Officer for Membership and Director of Museum Services, this position will monitor the Reservations Desk staff to ensure they provide high-quality customer service to members and visitors; and support with various membership tasks, as needed.
- Additional support for the Development Department may be required, including presence at membership and VIP events throughout the Museum season.
Essential Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Responsible for gift entry for Membership dues and annual fund gifts and maintaining constituent records in Altru.
- Prepare fulfillment materials for Membership mailings, including new, rejoining, and upgrading memberships. This includes all levels of Membership (General, Young Friends, Norton Circle) and special interest groups such as Curatorial Friends (Photography Committee, Contemporary and Modern Art Council, Friends of American Art, Friends of Chinese Art) and the Chairman’s Circle.
- Draft, print and mail acknowledgement letters and corresponding collateral for each level. Provide additional support to Development team with acknowledgements and mailings, as needed.
- Coordinate membership renewals, including data management, drafting letters and submitting details for General Membership renewals to Darwill. Review renewals for Curatorial Friends and Chairman’s Circle with Individual Giving team.
- Create event flows and manage logistics for Membership events, alongside Development Officer for Membership. Manage calendar of Membership events to ensure accurate descriptions and details to be used for regular member communication and event invitations.
- Process invoices and complete check requests for Membership department.
- Work with Development Officer for Membership to manage Reservations Desk tasks, training and processes.
- Pull weekly email query of all constituents in database for Communications department eblasts, including monthly Member newsletters, targeted marketing efforts, and weekly Welcome Email to new/renewing members.
- Organize event logistics for Membership programs and events, such as vendor communication, email reminders to registrants, and graphic design requests. Support Membership team with day-of logistics and the Special Events team with various needs for VIP events, the Gala and ArtBeat.
- Other projects and duties as assigned.
Qualifications:
- BA/BS is required.
- Excellent written, verbal and communication skills.
- Proficient in Microsoft Office applications, including database management. Proficiency with Blackbaud donor management software is preferred.
- Organized, self-motivated, analytical, creative, and detail-oriented.
- Enthusiastic and outgoing personality that can exhibit a high level of professionalism and customer service, especially in high-pressure situations.
- Self-starter with the ability to prioritize, multi-task, and excel in a fast-paced environment.
- Good decision-making and problem-solving skills.
- Ability to meet deadlines, working with minimal supervision.
- Flexible schedule and ability and willingness to work nights and weekends, as needed.
Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Arts & Culture
SALARY
$68k-91k (estimate)
POST DATE
06/18/2023
EXPIRATION DATE
06/08/2024
WEBSITE
norton.org
HEADQUARTERS
WEST PALM BEACH, FL
SIZE
50 - 100
FOUNDED
1941
TYPE
Private
CEO
ELLIOT BOSTWICK DAVIS
REVENUE
$5M - $10M
INDUSTRY
Arts & Culture
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