Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

Medical Receptionist

LOCATION: West Salem Clinic – Medical (Not A Remote Position)

JOB STATUS: Full-Time, Monday – Friday, with rotating Saturdays

YOUR ROLE:

As our friendly, courteous, and professional Medical Receptionist, you will be the first point of contact for patients, clients, and all others that visit our clinic. You will check patients in for appointments, collect copays, and fees, and accurately record insurance information and verify patient demographic information in the Electronic Health Record software. You will effectively communicate with medical assistants, providers, and patients regarding delays or wait times.

SPECIFIC DUTIES:

• Obtain and prepare patient records, encounter forms, and other paperwork according to established procedures.
• Perform a variety of office duties, including, but not limited to printing daily schedules, photocopying, typing, faxing, routing received faxes to appropriate persons, maintaining office equipment as needed, and preparing the mail to go out.
• Assist in rearranging providers schedule when called away from the clinic, is ill, or has a change of schedule.
• Provide phone coverage as needed following protocols from call center. Schedule appointments.
• Maintain strict patient confidentiality in accordance with HIPAA policy.

QUALIFICATIONS:

1. Must have a high school diploma or equivalent.
2. Bilingual in English/Spanish preferred.
3. Ability to interact effectively and courteously with patients and staff.
4. Typing skills and familiarity with computers a must.
5. Must have legible handwriting.
6. Ability to work flexible hours preferred.
7. Must be able to work in a fast-paced environment.
8. Valid Oregon driver's license and proof of automobile insurance required.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for the role.

SUMMARY OF BENEFITS:Our Agency provides a benefits program that is comprehensive and competitive within our industry.

• Competitive Salary
• Full Comprehensive Health Plans: Medical with two plan options
• Dental & Vision options
• Flex Spending Account
• Group Life: Short-Term & Long-Term Disability 100% paid by employer.
• 403(b) retirement plan with 3% employer match
• PTO - 10 hours a month for FT positions @ 40 hrs./wk.
• 7½ paid holidays each year 2 paid floating holidays for FT positions.
• Continuing Education & Training Benefits
• Employee Healthy Living Program – Gym Membership & Smoking Cessation

TO APPLY:

If you are interested in joining a team that makes a difference in the lives of many, apply online at: Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: HR@nwhumanservices.org | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.

Community | Compassion | Commitment | Integrity

Working together to empower individual to improve their health, well-being, and safety.