• Works closely with the Associate Director of Tutoring and Academic Intervention Services to ensure activities served through the Learning Commons are successfully completed.
• Assists with the development of marketing and social media campaigns for learning commons outreach and special events.
• Plays a key role in ensuring third party tutoring support and educational technology platforms are configured properly prior to each term for schedules, surveys, data collection, and student support.
• Demonstrates a positive persona and works with the team to effectively problem-solve, provide appropriate and timely solutions, and follow-up to ensure resolution.
• Assists with the preparation and facilitation of student orientations, workshops, and other events associated with the Zoghby Learning Commons.
• Compiles weekly and end-of-term reports and communicates any concerns or discrepancies to Supervisor.
• Helps develop documents, procedures, schedules and training materials for academic support staff.
• Acts as liaison to Collegiate High School helps with reporting, scheduling, and coordinating tutoring support.
• Supports learning commons team with making student outreach calls, emails, and texts.
• Collaborates with staff and faculty on student outreach initiatives through focus groups, orientations, or other projects.
• Completes annual mandatory compliance training.
• Able to travel and work at other campus locations, as needed.
• Contributes to the overall success of the Learning Commons by performing other duties as assigned.

Benefits

• College paid health insurance for employee, dependent coverage at employee's expense
• College paid basic life insurance for employee, additional coverage for employee and/or dependents at employee's expense
• College paid retirement with 3% employee contribution to the Florida Retirement System (FRS)
• Optional dental and vision insurance at employee's expense
• Sick and Annual (Vacation) Leave accrual
• Time off for designated holidays, winter break, and spring break
• 36-hour work week
• Free tickets to designated Mattie Kelly Arts Center and Raider Athletic events

• Associate degree with 2-4 years' relevant work experience or Bachelor's degree plus 1-3 years' relevant work experience.
• An optimistic team player with a can-do approach to tasks and responsibilities and a flexible demeanor.
• Ability to work independently and as part of a team.
• Respectful and capable of working with a wide variety of personalities across campus.
• Must possess a high degree of professionalism, integrity, initiative, and tact.
• Excellent communication and presentation skills.
• Highly effective organization and time management skills.
• Ability to prioritize work, keep accurate records, and prepare reports.
• Demonstrates a customer centric approach when problem solving.
• Proficient in Microsoft Suite applications.

Classification: Professional I

Location: Niceville, Zoghby Learning Commons

FLSA Status: Non-Exempt

Application Deadline: Review of applications will begin immediately. Position open until filled