Do you have a passion for providing quality, outstanding customer service and continuous improvement? Are you a compassionate leader interested in coaching and developing your team?

What you'll be doing...

Leading by example, the Accounting & Eligibility (A&E) Supervisor ensures department's service levels are met through timely and accurate completion of team's assigned functions and procedures, and application of quality control procedures and workflow management. Responsibilities include, but are not limited to:

• Develop a deep understanding of assigned client benefit plans and operational functions
• Act as senior leader for office functions including facilities and equipment
• Lead a team of approximately 10 employees (including performance management and timesheet approvals)
• Coordinate training of new employees and evaluate results
• Monitor and assess department workflow and identify/implement areas for process improvement
• Work cross functionally to resolve issues and focus on best practices

Who you are...

• Leader. Minimum of 3 years’ experience supervising teams in an office environment
• Service Minded. Passionate about providing exceptional customer service
•  Communicative. Excellent written, verbal and interpersonal communication skills
• Organized. Highly organized and able to multitask and solve problems
• Technically Savvy. Intermediate skills in MS Office

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.

If hired, you can expect...

• Starting salary range of $5,133 - $6,945 per month. Pay is dependent on experience, skills, and qualifications. 
• Excellent Medical, Dental (w/Ortho), Vision, Rx benefits, disability, life and pet insurance
• Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days)
• Generous 401k plan with company base contribution & match
• Work-Life Balance

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at HR@nwadmin.com to request accommodation.

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