Job Summary:

Northern Illinois Foot and Ankle Specialist is seeking a highly motivated team members to join our Patient Services Team. The ideal candidate will have experience in a fast-paced, customer service environment and have excellent communication skills.

Duties & Responsibilities but not limited to:

• Promote company culture by providing excellent customer service: interact with customers, teams, field staff, etc.
• Conduct outbound and inbound calls
• Understand and explain patient account status and activity. Insurance billing experience a plus
• Meeting expectations to ensure goals and business needs are met
• Secure payments from customers in an effort to resolve and prevent past due balances.
• Previous work with collection company a plus

What’s It like to work at Northern Illinois foot and Ankle Specialists?

We believe in building a happy, harmonious work environment where you love what you do—and our culture supports that. You’ll have room for growth, the opportunity to advance in your career, and even the chance to explore new professional options both local and regional.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Job Type: Full-time

Pay: $18.87 - $19.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Podiatry

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Medical billing: 1 year (Required)

Ability to Commute:

• Crystal Lake, IL 60014 (Required)

Ability to Relocate:

• Crystal Lake, IL 60014: Relocate before starting work (Required)

Work Location: In person