Medical/Dental Clinic Manager - Macon

Position Description:

The Clinic Manager is responsible for coordinating and supervising clinic operations, personnel management and daily office management activities. The Clinic Manager serves as a resource and clinic contact for interactions between internal and external entities, vendors, and partner agencies. Candidate must have a high level of integrity, respect and accountability in performing their duties and making sure clinic staff do as well, while also projecting a positive and professional image. The selected candidate will be responsible for supervising clinical staff, maintaining involvement in daily clinic activities at all levels, assigning tasks and assessing workload distribution as needed, coordinate patient scheduling, registration and all clinic processes, serve as patient contact for clinical and billing issues, coordinate monthly staff meetings and serve as a liaison between staff and providers. Additionally, candidate will be responsible for participating in the new employee recruiting and hiring process and ensure adequate training and guidance for all clinic staff. Selected candidate will be responsible for facilitating conflict resolution as needed and be responsive to patient and staff complaints/concerns. Qualified candidate must be able to communicate effectively with diverse groups, maintain a high level of confidentiality and be able to multi-task and perform duties with limited supervision, as well as have a high level of proficiency when using computer programs and systems. Experience with electronic medical records preferred, but will train the right candidate. Excellent customer service with patient privacy, as outlined in HIPAA regulations, is a MUST. High school diploma or equivalent required. Associates Degree, 2 years leadership/management experience and prior clinical experience preferred. Registered Nurse, Licensed Practical Nurse or Dental Assistant experience is a plus.