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At North Point Hospitality we serve our guests and each other with enthusiasm and care. You will Keep Pointing North with internal advancement opportunities, a communications platform by Beekeeper to keep you informed, and a competitive benefits package. Need money now? Access your pay on-demand between regular pay days!
As part of the NPH Team, The Night Audit Supervisor ensures an excellent guest experience throughout the evening /night by responding to guest needs and providing a warm welcome.
Essential Functions:
•Registers guests
•Checks out guests and settles accounts
•Provides general information to guests (i.e. directions, restaurant hours etc.)
•Balances and audits all Front Office postings and settlements
•Updates daily checklist and guest history
•Balances all credit cards, direct bills, and miscellaneous charges from all shifts
•Closes the food and beverage point of sale system and balances all room charges from outlets
•Starts close-out process; prints and distributes Night Audit Report Packets
•Consistently provides exceptional customer service by exceeding guests expectations
•Takes ownership of all guest complaints and rectifies the complaints quickly and efficiently
•Communicates information regarding guests’ needs to other team members and departments
Supervisory Responsibility:
None
Work Environment: Professional work environment requiring uniform professional dress; requires high level of verbal and written communication required with both internal and external customers.
Other Duties:
Please note that this description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Requirements:
High School diploma or GED
3-year experience in hotel front desk desired
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Frequent use requires close vision, repetitive motion; bending; frequent standing (up to 8 hours) walking, reaching, occasional lifting up to 25 lbs.
Core Competencies: All North Point Hospitality employees are expected to exhibit the following behaviors in performing their job duties:
Professionalism
Ability to delight internal and external customers by anticipating needs and responding in a timely, friendly, helpful manner
Consistently caring and respectful attitude toward others
Act as a gracious host to all property guests, vendors and candidates for employment
Full Time
$30k-39k (estimate)
03/07/2024
04/24/2024
northpointhospitality.com
Atlanta, GA
50 - 100
The job skills required for Night Audit Supervisor include Front Office, Customer Service, Credit Card, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Night Audit Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Night Audit Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Night Audit Supervisor positions, which can be used as a reference in future career path planning. As a Night Audit Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night Audit Supervisor. You can explore the career advancement for a Night Audit Supervisor below and select your interested title to get hiring information.
If you are interested in becoming an Audit Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Audit Supervisor for your reference.
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