Basic Function: Responsible for planning, coordination, implementation and evaluation of all American Heart Association (AHA) Training Center components and continuing education related training.

Salary & Benefits: Salary of $46,000 - $55,000 based on experience. Benefits package includes Blue Cross/Blue Shield health insurance; eye care, dental, life and disability insurance; paid vacation and sick leave; and a choice of IPERS or TIAA retirement plans.

Qualifications: Bachelor's degree preferred or an appropriate combination of education and relevant experience. Excellent interpersonal skills (telephone and in-person), excellent communication skills (verbal and written). Must be detail-oriented, able to multitask, be flexible, meet deadlines, and to produce a large amount of quality work in a timely manner. Must have excellent organization and time management skills. Must be able to work independently and as part of a team. High degree of diplomacy and the ability to work with a wide variety of people.

Responsibilities:
Serve as the coordinator of the American Heart Association (AHA) Training Center (primary contact for AHA), perform all responsibilities as outlined in the AHA Program Administration Manual (PAM).
Maintain and order/restock inventories of material and equipment related to LTC, AHA, and EMS continuing education program areas.
Identify, interview and secure potential instructors and program associates based on regulatory standards for the AHA Training Center.
Maintain a working relationship with instructor groups, advisory/planning committees, local facilities/agencies organizations and state agencies.
Implement, facilitate and organize instructional materials, textbooks and methods for all AHA courses.
Develop/maintain rapport and provide customer service to students and staff. Utilize problem solving knowledge and skills to identify and resolve potential and unexpected issues.
Monitor/evaluate AHA instructors by use of classroom observation and management of written student evaluations.
Orient instructors and program associates to acceptable classroom observation and management of written student evaluations.
Schedule facilities, food, materials and other special needs for assigned programs.
Secure, organize and maintain data related to AHA courses including sections, payroll, course files, state reports, records, and other course related data.
Work collaboratively with Health Program Managers to provide support in all aspects of their work as needed.
Supply budget information for related to program pricing, needed equipment and supplies for AHA Training Center.
Develop promotional materials related to assigned areas and initiate routine mailings.
Participate in the identification, development, implementation, and evaluation of process improvements for the AHA Training Center.
Maintain records for course compliance with regulatory agencies. Facilitate usage of electronic course file process.
Prepare for all Training center reviews with AHA Account Manager. Course monitoring with Regional Faculty and submit reports as required to the ECC committee.
Participate and maintain professional knowledge and growth.
Serve on NIACC committees as appropriate.
Support NIACC Continuing Education staff, activities and services outside assigned area(s).
Act in a professional manner reflecting the mission of NIACC.
Perform in a manner which strengthens the coordination and cooperation of all organizational components of the College, including opportunities for student recruitment.
NIACC Core Principles: All employees are expected to adhere to all NIACC policies and procedures. NIACC administration, faculty, and staff value a positive working environment and an environment of mutual respect, therefore all employees are to maintain a positive attitude and respect for others when working with all NIACC departments, employees, students, partners, and the public.
03/2023