Salary : $80,297.00 - $134,414.00 Annually

Location : CA 92055, CA

Job Type : Full-time

Job Number : FY2024-00037

Department : Operations - Support Services

Division : Training & Organizational Development

Opening Date : 11 / 13 / 2023

Closing Date : Continuous

Description

DEFINITION

This position reports to the Rail Training Manager and is responsible for the delivery and implementation of regulatory and custom-made training programs focused on operations delivery.

They will serve as the subject matter expert and will work directly with the Rail Division to deliver high-quality service, meeting and exceeding our customers' expectations.

Distinguishing Characteristics

This position requires an individual with strong instructional knowledge and the ability to deliver transportation technical training classes, including operating rules and maintenance of equipment, which supports achievement of key business objectives through a trained and fully competent workforce.

Instructional topics may include non-technical, management, and quality and service reliability programs. This position is designated at "Safety-Sensitive" in accordance with DOT drug and alcohol regulations under 49 CFR Part 655 and / or 49 CFR Part 219 as appropriate and will participate in a random testing pool under those guidelines.

Supervision Received and Exercised

This position reports to the Rail Training Manager and will be required to collaborate with and take direction from the Rail Operations Management.

This position will only have direct supervisory responsibility in regard to railroad operations certifications (Locomotive Engineer, Conductor, Train Operator, and Train Attendant).

Beyond this they will provide oversight and guidance to Rail Division staff. Further, this position is expected to participate in the sharing of expert knowledge and as a vital member of various training teams that may be instituted.

Working Conditions

Normal working conditions for this position are in both an office and field setting. Business travel may be required periodically between District sites, governmental agencies, consultants' facilities, and other locations as required.

Transit operations are 24 / 7, 365 days per year which requires this individual to work a variety of days and shifts to ensure training is being properly implemented;

this includes evenings, nights, weekends, and holidays as needed.

Examples of Duties

Essential Functions

Duties may include, but are not limited to, the following :

• Develops and implements training, including curriculum, lesson plans, training materials and testing. Coordinates the development and use of multimedia methods in training as appropriate.
• Conducts training for employees relative to passenger and hybrid rail operations service delivery. Will serve as back-up to department trainers as needed.
• Schedules courses and facilitates necessary equipment to be used in the delivery of training courses.
• Maintains course content accuracy and ensures alignment with current FRA / FTA / CPUC and District rules and regulations.
• Updates instructional procedures and program content as needed; coordinates with other training staff on program design and delivery methods as needed.
• Monitors progress of trainees and provides periodic counseling and progress evaluation.
• Maintains complete and accurate documentation on all facets of training and testing for each student in accordance with District policies and procedures, and as required and mandated by federal and / or state legal and regulatory authorities.
• Conducts evaluations, audits, and observations of trainees within assigned work function and proposes improvements to processes and training strategies as needed.
• Continuously develops and updates personal subject matter expertise regarding work processes, rules, technology, equipment, and other requirements which training is designed to address.

Actively participates on cross-functional teams with business partner departments to update expertise.

• Develops training programs to address operational concerns and deficiencies.
• Assists in training other areas as needed.
• Prepares for and participates in FRA, CPUC, FTA, and NCTD audits.
• Performs the duties of a Designated Supervisor of Locomotive Engineers in regards to Locomotive Engineer Certification (240).
• Performs the duties of a Supervisor / Trainer in regard to Conductors (242), Train Operators, and Train Attendants certification and recertification plans.
• Completes frequent check rides on rail operations employees both formally : certification and recertification, and informally to provide coaching and mentorship.
• Performs other related duties as assigned.

Qualifications

Education / Experience

• Minimum High School Diploma or equivalent required.
• Associate's or Bachelor's Degree preferred.
• Minimum five (5) years prior directly relevant experience in freight railroad, passenger railroad, rail transit, or public transit operating environment.
• Qualified (past or current) as a Locomotive Engineer and Conductor.
• Experience mentoring and coaching new and experienced railroad operating staff.
• Experience delivering training to groups in a classroom setting preferred.

A combination of experience / skills and education to fulfill the requisite knowledge, skills and abilities for this position may be considered.

Certificates / Licenses

• Possess and maintain a California driver's license, Class C, with less than 6 points in the preceding 36 month period and no DUI's in the preceding 7 year period.
• Maintain compliance with the District's policy regarding Conflict of Interest and Ethics.
• Must be able to obtain and maintain annual access to Marine Corp Base Camp Pendleton.
• Must be able to become RWP Qualified on NCTD owned railroad properties.
• Must be able to pass and maintain DOT physical examination requirements.
• Must be able to obtain and maintain First Aid / CPR certification.
• Must be able to qualify and maintain Locomotive Engineer Certification on COASTER.
• Must be able to qualify and maintain Conductor Certification on COASTER.
• Must be able to qualify and maintain Train Operator Certification on SPRINTER.
• Must be able to qualify and maintain Train Attendant Certification on SPRINTER.

General Requirements

• Strong knowledge of rail passenger service delivery, preferably in the both the commuter and light rail domains.
• Strong knowledge of FRA, FTA and CPUC regulations.
• Knowledge of industrial safety concepts and program development and application.
• Ability to create and maintain good working relationships through excellent communication and teambuilding skills, including the ability to engage successfully with both internal and external contacts and the public.
• Strong communication skills, both verbal and written, including the ability to prepare and deliver clear and concise reports.
• Strong analytical and critical thinking skills; ability to gather, organize, analyze, and present data to appropriate sources.
• Demonstrated use of discretion and judgment in execution of duties.
• Ability to manage and maintain simultaneous, transitional, and emerging priorities.
• Demonstrated proficiency in computer software programs including the Microsoft Office Suite.
• Availability by phone and ability to respond in person to system emergencies and system problems at any time and under any weather or time-of-day circumstances.

Supplemental Information

Physical Requirements

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must possess the ability to use the phone and computer for extended periods, manual dexterity to complete clerical functions and work with office equipment and lift equipment up to 50 pounds on a periodic basis.

The employee must be able to hear, see, and communicate verbally to exchange information. The employee must be able to physically travel between District locations and other destinations, work in evenings when required, work in hazardous conditions, and negotiate a variety of different and irregular terrain as is typical along a railway right of way.

The employee may be subject to fumes, odors, dusts, gases, chemicals. The employee must be able to walk, climb, balance, bend, carry, push, reach, sit, and stand.

Machines / Tools / Equipment

• Ability to operate a personal computer and Microsoft Office Suite programs.
• Ability to operate standard office equipment, including a fax and scanner machine, copy machine, and telephone.
• Ability to carry and operate a mobile device.
• Ability to operate a two-way radio.

Application Information : All applicants must complete and submit an online application at A job offer is contingent upon the successful completion of a pre-employment drug screen and background check.

NCTD is an Equal Employment Opportunity Employer.

NCTD provides its employees with a comprehensive benefits package. Benefits are available to employees working 20 hours per week, with any employer contributions prorated accordingly for employees who work less than 40 hours per week.

Highlights are listed below :

Retirement :

CalPERS : NCTD participates in the CalPERS retirement program with benefit formulas of 1.5% @ 65. Benefits are calculated based on your age at retirement, the number of years of service credit with CalPERS, and the highest average pay rate in a 36 month period.

457 Deferred Compensation / 401(a) Plans : NCTD offers a voluntary Deferred Compensation savings plan through VOYA. Employees are eligible upon hire, and can contribute a designated percentage of their compensation into the plan in accordance with IRS limits.

Additionally, NCTD matches 50% of employee 457 contributions, up to 8% of payroll (4% max contribution) into a 401(a) plan.

Employees are vested in NCTD contributions over a 3 year period.

Medical Insurance : NCTD participates in the CalPERS medical insurance program and offers a rich variety of plans to choose from.

NCTD contributes towards monthly medical premiums. If selected coverage is greater than the NCTD contribution, employees will pay the additional premium via pre-tax payroll deduction.

Dental Insurance : NCTD offers dental coverage through United Concordia with a PPO or DHMO option.

Vision Insurance : NCTD offers vision insurance through Medical Eye Services.

Life Insurance : NCTD provides group Life / AD&D insurance at no cost to the employee in the amount of $200,000. Additional, voluntary supplemental life insurance is available for the employee and eligible dependents at the employee's cost.

Long Term Disability Insurance : NCTD offers voluntary Long Term Disability Insurance at the employee's cost. Coverage up to 60% of your hourly wage ($6,000 / mo max) can be purchased.

Flexible Spending Account Plan : NCTD offers the following plans for pre-tax employee contributions :

• Health Care
• Dependent Care
• Commuter Transit
• Commuter Parking

Holidays : NCTD recognizes 9 holidays annually : New Year's Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, and Christmas Day.

PTO / Paid Time Off : Employees earn PTO in accordance with the following schedule :

• 0 through 3.99 years : 120 hours per year
• 4.00 through 9.99 years : 176 hours per year
• 10 years : 216 hours per year

Transportation Passes : Employees and eligible dependents receive a complimentary "Compass Card" which can be used to ride any NCTD transit service at no charge.

Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume is not an acceptable substitution for a completed application.

Incomplete responses, false statements, omissions, or partial information may result in disqualification in the selection process.

By continuing in the process, you are certifying that all information provided in the application and supplemental questionnaire is true to the best of your knowledge.

APPLICANT'S ACKNOWLEDGMENT - NOTIFICATION VIA EMAIL : I understand that it is my responsibility to check my email, including junk mail or spam folders, for any communication from the North County Transit District.

Communication will be sent via email to the email address I have provided on my application. Select "Yes" to reflect that you have read, understand, and agree to this statement.

Do you have a 49 CFR 240 / 242 Engineer / Conductor Qualification? If yes, please indicate the expiration date.

Required Question

Last updated : 2024-02-26