Description of Work

The incumbent in this position performs administrative work to assist the Regional Director for the Western Region in managing Vocational Rehabilitation Programs for individuals with various physical, mental, developmental, sensory, and substance use disabilities. Incumbent serves as a member of the regional management team in formulating program goals and policies for the region and may represent the Regional Director as needs dictate. Work is performed independently under the general supervision of the Regional Director and is reviewed through periodic conferences and reports. Other specific duties include assisting Regional Director by assessing and investigating regional problems and taking appropriate action deemed necessary. Coordinates and supervises the regional operational management system, meets with Unit Managers and supervisors to determine goals and objectives, including number of cases to be served by each unit. Monitors regional performance and production goals and reports monthly on these to keep management team abreast of production progress and status.
With cooperating agencies, prepares 3rd party budgets for mutual rehabilitation programs. Reviews budgets regularly and coordinates with appropriate specialists in the State Office. Position negotiates needs such as staffing, budget, equipment, and space with cooperating agencies (third-party programs). Assignments may include identifying needs within the region and making recommendations to the Regional Director and other appropriate agency personnel. Works with architects, contractors and lessors when needs dictate new or expanded offices/facilities. Manages physical property needs to include leases, renovations, property upgrades, routine and emergency maintenance, janitorial services, trash removal service, equipment and regional inventory and other functions as needed for property management.
Takes lead role in planning and operations for computer technologies. Responsible for procurement card accountability and also responsible for overall planning and approval of office equipment needs. Position works closely with purchasing staff to secure needed items for clients and operational function. Leads safety & health initiative for the region. Supervises professional-level staff serving the region, specifically engineers, specialists, an administrative specialist and/or others as designated by the Regional Director and other appropriate agency personnel.
Duty station will be located in the Western Region at the discretion of management as determined by program and business needs.
The DHHS Division of Vocational Rehabilitation Services (DVRS) promotes employment and independence for persons with disabilities through customer partnership and community leadership.
About NC Department of Health and Human Services:
The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.
Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit website for State Benefits

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit.
Please refer to the link below for additional information
https://oshr.nc.gov/work-for-nc/how-do-i-get-job

• Considerable knowledge of methods and practices of vocational counseling, planning and guidance along with knowledge of federal and state laws pertaining to vocational rehabilitation and related services.
• Considerable knowledge of services available to individuals from other public and private programs.
• Knowledge of and ability to apply administrative and management principles, methods of program evaluation, and principles of planning and budgeting.
• Ability to administer and coordinate major rehabilitation services within assigned area of responsibility and to establish and maintain effective working relationships with the public, division/departmental staff, and co-workers.
• Ability to express oneself clearly in oral and written form.

• Ability to work independently and collaboratively
• Working knowledge and application of emotional intelligence

• Knowledge supervisory and performance management experience
• Driver's license required ad travel in the service areas is required

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.
Master’s degree in Rehabilitation Counseling or Counseling from an appropriately accredited institution and five years of administrative or supervisory experience in a rehabilitation service program;
OR
Current certification as a Certified Rehabilitation Counselor by the Commission on Rehabilitation Counselor Certification (CRCC) and five years of administrative or supervisory experience in a rehabilitation service program;
OR
An equivalent combination of education and experience

Supplemental and Contact Information

The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.
Consideration for this vacancy, all applicants must complete an on-line application using this link, http://www.oshr.nc.gov/jobs/index.html.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.
For technical issues with your application, please call the NeoGov Help Line at
855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517.