POSITION TITLE: Project Manager

LOCATION: Orlando, Florida (preferred)

REPORTS TO: Sr Vice President, Live Events

FLSA Status: Exempt

NAVC Overview

Founded in 1982 with offices in Orlando and Gainesville, Florida, the North American Veterinary Community (NAVC) is a non-profit organization that creates unparalleled opportunities for the veterinary community that foster lifelong learning, encourage growth, and promote wellbeing to advance animal care worldwide. This includes hosting the industry’s premier continuing education event, VMX, as well as providing opportunities to learn and grow through online resources, certifications, scientific journals, and more. Our endeavors are accomplished in a fun, flexible, and collaborative working environment where your talents and strengths will be utilized to enhance the veterinary profession and contribute to the NAVC mission.

Position Objective

As a Project Manager, you will be responsible for overseeing and coordinating the planning, implementation, and execution of technology systems and solutions for events. This role requires a blend of project management, technical expertise, and communication skills to ensure the successful integration of various systems and technologies to enhance the overall event experience. The Project Manager will collaborate with cross-functional teams, vendors, and stakeholders to deliver seamless and innovative technology solutions.

Primary Responsibilities:

• Support a portfolio of Veterinary Education Events throughout their respective lifecycles.
• Collaborate with cross-functional teams and stakeholders, including software developers, to develop comprehensive project plans outlining tasks, timelines, and resource requirements.
• Communicate project goals, timelines, and updates to internal and external stakeholders.
• Monitor the progress of each project and make needed adjustments to ensure the timely and successful completion of projects.

· Collaborate with IT teams to integrate systems and properly identify, remediate, communicate or escalate technical and program risks.

• Manage relationships, set expectations, and prevent scope creep or changes during the configuration and validation phases to minimize implementation delays.
• Optimize implementation processes to reduce costs and timelines while ensuring high-quality deliverables.
• Facilitate weekly meetings that lead to actionable outcomes and decisions with follow-up communication, including a summary of decisions, next steps, and assigned responsibilities.
• Establish and implement quality assurance processes to ensure the reliability and functionality of technology systems to identify and resolve issues before events.
• Manage, communicate, and escalate potential risks and challenges transparently, outlining mitigation strategies.
• Ensure appropriate project SMEs are engaged to maintain timelines
• Establish documentation and management of SOPs related to assigned projects.
• Foster strong relationships with key stakeholders, including event organizers, sponsors, and technology teams.
• Interface with and report progress to executives at NAVC, providing regular updates and insights into the project's status.

Required Skills

• Bachelor's degree in Project Management, IT, Business Administration, or a related field.
• Proven experience (7 years) in successfully managing multiple projects, preferably in the event/tradeshow industry.
• PMP or similar project management certification.
• Understanding of databases, SSO, integrations, API’s, CRM
• Exceptional leadership, communication, and interpersonal skills.
• Proven ability to manage customer relationships, set expectations

· Demonstrated ability to manage multiple projects simultaneously.

• Experience using project management solutions like Wrike and Smartsheet.
• Excellent written and interpersonal communication skills.
• Superior organizational abilities.
• Professional demeanor in stressful situations.
• A self-starter with a high level of initiative and attention to detail is required.
• Proficiency in all Microsoft Office programs (Excel, PowerPoint, Word)
• Proficiency in Google G-Suite (Calendar, Drive, Docs, Gmail, Sheets, Slides)
• Ability to work in an Apple computing environment and with Mac OS

Additional Position Information:

• 5-10% travel (occasional day trips), primarily between Orlando and Gainesville, FL
• All prospective employees must pass a background check
• Dog-friendly office
• Robust benefits package including health, vision, dental and 401K match
• The position is based in NAVC’s Orlando, FL office with the possibility to also work from home, in addition to working in the office, based on manager approval

Notice:

NAVC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.