Norman S. Wright has been in business for more than 115 years providing customers with exceptional systems knowledge to meet all project requirements. Representing HVAC manufacturers worldwide, Norman S. Wright’s product lines support the latest energy, sustainability, and comfort standards. We have offices located in California, Nevada, Hawaii and Guam. As part of the Sales group, the Admins Assistant is a key member of the organization where he/she will play a vital and active role in supporting the Norman S. Wright sales group.

JOB DESCRIPTION/ Roles and Responsibilities:

Administrative Coordination

· Download and organize job documents

· Assist in preparing estimates for new projects

· Log, track and submit project proposals

· Interact with Accounting Department in completing commission worksheet following established policies and procedures and in timely submission of vendor and manufacturer invoices

Project Management Assistance:

· Assist with ongoing project file organization

· Place and track orders

· Delivery follow up and coordination

· Participate in trainings and sales meetings

Customer Service:

· Interface with Customers

· Provide a clear, compelling and articulate explanation of our business value to our clients and prospective customers

· Manage existing business relationships always in a professional manner

REQUIREMENTS AND QUALIFICATIONS

· Detail oriented with strong organizational, time management and planning skills

· Dependable and punctual

· Professional, self-motivated and a team player

· Excellent customer service and communication skills

· A good learner, active listener and accepts constructive feedback

· Articulate communicator – verbal and written

· Excellent knowledge of Microsoft Word and Excel

· Knowledge of CRM system a plus

· High school graduate; some college credits with very good math skills

· Solid customer service skills

PHYSICAL REQUIREMENTS

· Must be able to remain in a stationary position 50% of the time

· This position may require occasional moving inside the office to access file cabinets, office machinery, etc

· May require constant operation of a computer and other office productivity machinery, such as a calculator, copy machine, phone and computer printer

· This position may require constant moving of hands/fingers

· This position may require occasional lifting, standing, bending and stooping

Norman S. Wright is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Job Type: Full-time

Pay: $59,728.00 - $68,291.00 per year

Benefits:

• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Supplemental pay types:

• Bonus opportunities
• Quarterly bonus

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Brisbane, CA 94005 (Preferred)

Ability to Relocate:

• Brisbane, CA 94005: Relocate before starting work (Preferred)

Work Location: In person