Position Summary:
Responsible for communicating with front of the house personnel to provide a dining experience that meets or exceeds each guest's expectations. Observes each guest to ensure they are satisfied with the food, beverage and service, responds to additional requests. Responsible for overall staff performance including morale, shopper reports, punctuality, and/or disciplinary issues. Responsible for maintaining a clean, safe and organized work place as noted on walk-thrus, checklists, and in compliance with all state, local and federal codes and regulations in Employee Handbook.
Duties & Responsibilities:

1. Coordinate with guests to take food & drink orders.
2. Develop & maintain good relations with all staff to include BOH.
3. Administer efficient delivery of food and beverage to table to ensure great dining services.
4. Assist coworkers to serve food and beverage to promote teamwork and ensure a great dining experience.
5. Ensure and maintain a safe working environment.
6. Maintenance of operating devices and performing regular cleaning of equipment and work spaces.
7. Participate in all meetings for restaurant.
8. Ensure proper delivery of orders in appropriate time-frame(s) as stated in training manual.
9. Be aware of surroundings of entire dining area at all times.
10. Monitor and ensure there is a clean workplace for the entire restaurant.
11. Effectively communicate with coworkers and management to ensure all service areas are working efficiently.
12. Manage all service systems to safeguard property.
13. Assist internal and external guests, place requests, and answer inquiries in a friendly manner.
14. Ensuring guest(s) needs and requests are met within designated time standards. Making sure we are constantly going above and beyond our guest expectations and standards.
15. Follow ALL proper measures to ensure personal, employee & guest safety and health.

NoPo - an acronym designed to describe the emerging neighborhood that sits east of Spring Branch, north of the Galleria and west of Timbergrove - was termed by Berg Hospitality Group owner and founder, Benjamin Berg. The Houston-based restaurateur's most recent concept, NoPo Caf, Market & Bar, will be an all-day concept serving breakfast, lunch and dinner with a market designed to provide staples to nearby residents. Located at 1244 North Post Oak Rd., NoPo's menu will feature a variety of egg dishes, pastries and juices for breakfast; lunch options of soup, sandwiches, salads and pizza; and dinner options of salads, appetizers and an array of fish, chicken, pork and steak entres. In addition to counter service at breakfast and lunch and full service at dinner, guests will enjoy unique, local retail provisions and grab-and-go meals.
Set to open in May 2021, the 3,000 sq. ft. space will be comprised of caf seating in the front and a 60-seat dining room in the back along with a 10-seat full-service bar. The rustic yet fresh, French country design will include white birch floors, high ceilings with chandeliers, vintage rodeo wall dcor and a custom-made pewter bar.
For more information, visit the website:
Follow along on social media: @nopocafe
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Based in Houston, Berg Hospitality Group conceives, launches and operates restaurants in Texas with a commitment to giving back to the local communities. Founded by restaurateur, Benjamin Berg, the budding culinary group is responsible for creating B&B Butchers & Restaurant in Houston and Fort Worth, B.B. Italia Kitchen & Bar and B.B. Pizza and B.B. Lemon, The Annie Cafe & Bar and Turner's, along with more concepts to come. With a true passion for the hospitality industry, all of Berg's restaurants focus on offering excellent service, unique atmospheres and unparalleled experiences for their guests.
For more information, visit: . Follow us on Social Media: @berghospitality &/or Instagram