NOA Diagnostics is a leading provider of X-Ray and Ultrasound services to skilled nursing facilities, Assisted Living facilities and home care patients. We are currently looking for 2 full time customer service representatives for rotating schedule.

Week 1 – Sunday 2pm-12:30am, Monday 11:30am – 10pm, Thursday 10:30am – 9pm.

Week 2 – Tuesday 11:30am-10pm, Friday 3:30pm-2am, Saturday 2pm – 12:30am.

The Customer Service Representative’s responsibilities will include, but are not limited to:

• Understanding of computer based applications, email and standard applications such as Microsoft
• First point of contact for clients calling to schedule exams
• Monitoring faxed order and electronic order queue’s
• Intake of patient demographic and insurance information
• Input patient orders into our operating system
• Scheduling of exams for our field personnel
• Tracking and managing the completion of procedures, saving support documentation
• General administrative tasks, such as accepting deliveries and coordinating equipment purchases and repairs

Requirements:

• High School Diploma
• Medical Background preferred
• Clerical or administrative support background or experience working in a call center environment.
• Ability to multi-task at a high level
• Quick and accurate computer skills
• Ability to speak in a clear and understandable manner
• Excellent Phone Etiquette
• Ability to work independently as part of a virtual team
• Must possess strong interpersonal skills to communicate effectively with co-workers, Management Staff, and Client

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person

Work Location: In person