Forbes List of America's Best Employers 2021 & 2022

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time and we’re looking to hire talented folks with a love of learning to make it all possible.

We are currently looking for a Deputy General Manager, Transportation to join our team!

Primary Responsibilities:

• Directs, through subordinate management, the Hoboken, Newark Divisions and New York Penn Stations (NYPS) in the overall operation of NJ TRANSIT's daily commuter trains and ticket offices.
• Directs, through subordinate management, System Operations in the operation of the Rail Operations Center in the safe and efficient dispatching of trains and contingency plans during service disruptions. Ensures that trains are operated safely and that a high level of on-time performance is maintained. Monitors the coordination of capital project work with operating passenger rail service to minimize delay to projects or passengers. Monitors communication to ensure flow of information to passengers, especially during service disruptions. This includes accurate and timely text and phone messaging to crew members, PA announcements, My Transit alerts and web site updates.
• Directs, through subordinate management, the development, implementation, administration and monitoring of operating rules, air brake/train handling rules/instructions and transportation safety rules.
• Directs, through subordinate management, the oversight of non-agreement Road Foreman and agreement Locomotive Engineer and non-agreement Trainmaster and agreement Conductor functions, as well as the development, management and auditing of policies and procedures related to safe operating practices of Locomotive Engineers/Conductors as defined by the FRA, APTA and NJ TRANSIT rules, policies, and procedures.
• Directs, through subordinate management, Consist Management to ensure that equipment meets customer needs related to consist counts; maintains schedule of locomotive and car daily inspections, as well as 92- and 180-day inspections and annual inspections as required. Provides alternative equipment planning during service disruptions.
• Directs, through subordinate management, the planning, management, operation and monitoring of day-to-day train service as well as the planning/scheduling of all special events.
• Establishes and interprets general transportation/operations policies and procedures.
• Interprets, administers and negotiates T&E labor contracts. Establishes Q&A's for Line Management, Labor Relations and Payroll forces related to disposition of time claims.
• Directs and guides the collection, accounting and security of all revenue handled by Train Persons and Ticket Agents on the system. Monitors revenue collections for issues, and ensures appropriate audits are completed as necessary.
• Develops and implements budgetary initiatives to monitor and reduce operational expenses.

Education, Experience and Qualifications:

Minimum:

• Bachelor’s Degree in Transportation, Business Administration, or related area, or equivalent.
• Ten (10) years of experience managing staff and progressive experience in railroad operations, including all major facets of transportation.

Knowledge and Skills:

Essentials:

• Thorough understanding of safety issues and how those issues impact service, staff and customers is required.
• Solid negotiation, customer service, time management, decision-making and communications (written and verbal) skills are also required.

At NJ Transit you will enjoy a competitive salary and excellent benefits package:

• Comprehensive Family Health Insurance - Prescription, Dental, Vision
• Flexible Spending Account
• Life Insurance
• Paid Leave
• 401(a), 401(k), Retirement Plans - up to 9% match
• Tuition Assistance
• Qualified Transportation Expense Plan (QTE)

At NJ Transit we support and depend upon the diversity of our staff. NJ Transit is an Equal Opportunity Employer.

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