The Manager, HRIS oversees the operations, set-up, testing, and maintenance of the firm’s HRIS and related HR technology. This position provides functional and technical expertise for HR systems, including service delivery, implementation and configuration, system governance, business processes, integration, and reporting and analytics. Reporting to the Director, HR Operations, this role oversees the HR Operations Administrator and is accountable for day-to-day service operations and performance. This position will play a key role in the development of the firm’s HR technology roadmap and will lead initiatives involving HR technology.

Reporting Relationships:

This position reports to the Director, HR Operations and directly supervises the HR Operations Administrator.

Location:

Chicago, IL and Rochester, NY (preferred) or Boston, MA

Essential Job Responsibilities:

• Partner with the Director, HR Operations and internal stakeholders to drive technology solutions that improve HR processes and streamline user experience. Build consensus around business processes, business rules, workflows and design. Translate business objectives and user needs into clearly defined requirements.
• Ensure HRIS and related systems are accurately configured to meet business requirements. Lead testing, configuration, and roll-out of core and expanded HRIS modules. Support change management activities, training, and communication efforts required for implementation and deployment of HRIS improvements.
• Lead HR technology projects, upgrades, and enhancements; develop project plans which include required deliverables, timelines and involvement of team members. Oversee all testing of new functionality and keep stakeholders informed about updates. Lead User Acceptance Testing for implementations, releases, upgrades and enhancements.
• Oversee day-to-day administration and maintenance of HRIS, including security administration, mass processing and uploads, workflow approvals, system documentation, and end user training. Provide expert advice and hands-on support on all modules, and provide hands-on support to resolve cross-functional issues in the system.
• Manage system governance, ensuring data integrity and system stability; maintain access and security levels of system users; and ensure compliance with all applicable regulations and firm policies.
• Ensure all HR technology inquiries and issues are resolved in a timely manner. Provide escalation support for system-wide issues, leveraging appropriate internal and external resources as needed. Manage all support cases and relationship with external vendors.
• Drive process improvements, document processes and user guides, and create and deliver reports. Create and maintain documentation on business processes, configuration, and other materials. Train all system users and process owners on appropriate use of systems.
• Collaborate with Information Technology group and external partners, as appropriate, to integrate external systems with HRIS. Support implementation and management of other HR systems and tools (e.g., HR analytics; SmartSheet; applicant tracking). Perform regular assessments and improvements to the HRIS including managing system interfaces, integrations and data transfers between HRIS and other firm systems.
• Manage HR reporting and analytics through business intelligence tools, ensuring raw data is translated into meaningful dashboards, metrics, and reports that assists in supporting HR programs and business decisions. Build and maintain standard reports, management reports, dashboards and/or alter query variables in order to generate more complex or ad-hoc reports.
• Monitor trends in system issues and requests, recommending and implementing improvements to the user experience, functionality, configuration, or integration with other tools. Proactively recommend and create training resources to enable consistent and effective adoption of system capabilities.
• Provide project support to Regional HR, firm offices, and other teams, as needed.
• Perform other duties as assigned.

To perform this job successfully, you must be able to perform each essential job responsibility listed above, satisfactorily. Nixon Peabody retains the right to change or assign other duties to this position. The requirements listed below are representative of the skills and abilities required.

Job Requirements:

• Bachelor’s degree in a related field; experience in lieu of a degree will be considered.
• 6-8 years of progressive experience managing and administering HR systems, including prior experience implementing and configuring new modules and tools
• Prior project management experience leading large-scale projects
• Prior supervisory experience a plus
• Thorough understanding and knowledge of modern HRIS software solutions; hands-on knowledge of Ceridian or other mid-tier platform preferred
• Functional knowledge of Human Resources business processes (compensation, benefits, talent acquisition, learning and development, performance management, payroll etc.) and subject matter expertise in multiple HCM modules
• Excellent analytical and technical skills including expertise in Excel (including basic formulas); experience with business intelligence platforms and/or SQL knowledge a plus; should have working knowledge of other MS Office products
• Effective critical thinking and problem solving skills
• Strong interpersonal skills with the ability to interact professionally with varying levels across the firm
• Strong delegation, time management, and prioritization skills
• Professional, clear written and verbal communication
• Able to work collaboratively as part of a team as well as work independently; build consensus with stakeholders while driving toward decisions
• Able to manage multiple projects; excellent organizational skills and attention to detail
• Strong analytical skills; able to recognize impact of work flow on interrelating Human Resources processes
• Able to handle sensitive information with discretion, tact, and good judgment
• Able to work effectively in a fast-paced environment, managing changing and overlapping priorities

Nixon Peabody is an Equal Opportunity/Affirmative Action Employer: Disability/Female/Gender Identity/Minority/Sexual Orientation/Veteran.

To comply with Federal law, Nixon Peabody participates in E-Verify. All newly-hired employees are verified through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to confirm their identity and employment eligibility. Please refer to the Notice of E-Verify Participation and the Right to Work posters on the Nixon Peabody Careers page for more information.

Job Type: Full-time

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: Remote