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The Company :NITCO is a family owned company that has 80 years in the telecommunications industry. We currently provide High-Speed Internet, Phone, & IPTV. We are known for the great care we take with our customers and employees alike.
The Position : Serves as primarypoint of contact for allcustomers, including former, existing, new and potential; Answers incomingcalls and routes to the appropriate departments and personnel; Opens and closes sales andpromotes services of the company while dealing with new and existing customers; attends expos, fairs, and other functionspromoting the Company; assists customers with billing inquiries. Initiates and completesservice orders for newservice, disconnects, and other miscellaneous changes to customers’ accounts; maywork as E-911 administrators for maintaining database and working with countyadministrators for accurate addresses; investigateslong-distance calls; investigates credit reference for new customers; receivesand processes customer payments; reconciles cash drawers; prepares reports; attendsdepartmental meetings upon request; cold calls to potential and existing customers; assist Sales andMarketing with surveys; track all customer contacts; performs othermiscellaneous functions to assist in the operations of the department. May be responsible for daily deposit.Travel may be necessary in order to work or train in either NITCO location. Maybe responsible for cross-trained duties in other departments as necessary andassigned by management.
Qualifications and Skills:
Why Should You Apply?
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Benefit Conditions:
This Company Describes Its Culture as:
Job Duties:
Communication method(s) used:
Work Remotely
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
Shift:
Weekly day range:
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License/Certification:
Work Location: In person
Full Time
$31k-39k (estimate)
05/07/2023
06/05/2024
nitco.com
HEBRON, IN
25 - 50
1939
RHYS G MUSSMAN
$10M - $50M
The job skills required for Customer Service Representative include Customer Service, Billing, Listening, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.