Business Development Center (BDC) Manager AutomotiveWe offer great pay and excellent benefits for experienced BDC managers! If you are a natural communicator and a born leader, our dealership needs you. When you join our dealership family, youll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner that aligns with our dealerships highest standards. Youll also oversee a team of dedicated BDC coordinators and train them in the art and science of customer communication. We only hire the best. If thats you, then lets get the conversation started today!Job ResponsibilitiesOversee daily BDC department operationsRecruit and train BDC staffUnderstand buying profiles and patterns of typical telephone prospectsRun daily/weekly/monthly reports and track resultsPrepare individual call results reports for BDC staffRecord and listen to customer callsTrain BDC staff by reviewing recorded/live calls and outcomesDetermine which customers to contact based on current marketing initiativesReview performance and develop staffInterface with other department headsParticipate in dealership management meetingsSkills/QualificationsSuccessful track record in Internet sales, auto dealership business development centers or Internet sales department managementThe ability to manage high call volumes, internet leads and call lists simultaneouslyOverall knowledge of automotive sales and service department operationsStrong organizational skills and leadership abilitiesFamiliarity with dealership CRM and DMS systemsExperience in training teams and individuals preferredJob RequirementsHigh school diploma/GEDBasic computer skillsDealership BDC experienceMust have valid driver's licenseCompensationCompensation is based on experience and commensurate with Fortune 500 companies.BenefitsIn addition to career-long personal development, our associates enjoy a number of benefits, including:Health InsuranceDental InsuranceLife InsurancePaid VacationPaid Sick LeavePaid HolidaysAbout Our DealershipSince 2014, Nissan of Boerne has provided high-quality Nissan vehicles to drivers near Boerne, Spring Branch, and San Antonio, Texas. We are proud of our service to the community, and continue our involvement with Wounded Warrior Project and Toys for Tots.We look forward to going above beyond what is expected of us andour friendly staff is eager and willing to assist our customers with all their automotive needs. We are looking for future employees that share the same commitment.#J-18808-Ljbffr

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