HIGH INTERNET TRAFFIC!
GUARANTEED LEADS!
HIGH-INCOME POTENTIAL!
Roles and Responsibilities:

• Manage website chat for sales departments.
• Set up sales appointments.
• Send vehicle of interest links so customers can review photos and prices.
• Answer customer questions and gather contact information.
• Use Gifs, emojis, and test drive videos to create excitement about inventory.
• Review all dealership incomplete activities.
• Send Emails and Texts to each customer who has not been followed up with.
• Create a sense of urgency on the vehicle of interest.
• Answer questions that were missed by sales staff or BDC.
• Send video or pictures of the vehicle of interest.
• Offer incentives and discounts if needed.
• Send links to other similar units available in stock.
• Set appointment.
• Send confirmation text and email to all scheduled appointments.

Qualifications:

• Exceptional Oral and Written Communication Skills via phone, one-on-one, and online are a must.
• Proficient in basic math and writing skills.
• Proven customer service track record or obvious desire to provide next-level customer service.
• Comfortable in a high-paced, competitive environment (all while ENJOYING your job!!!).
• Pass drug testing, background investigation/interview, and pre-employment assessment.

Benefits:

• Competitive Pay Plan
• Medical / Dental / Vision / 401K
• Internal Promotion Opportunities and Ongoing Training

Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 85 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru