Nielsen Automotive Group is looking for a Sales Manager to join our team! The Sales Manager is responsible for setting the goals of the department, understanding the importance of building and maintaining relationships, overseeing the budget, motivating the team, and projecting an environment of continuous learning.

A strong automotive background is required along with appraisal and acquisition experience. Strong CRM skills are important as we drive the business forward with the best tools available. This is an upbeat, fast paced work environment. Great attitude and outstanding work ethic required.

The Sales Manager is responsible for managing and controlling customers on the lot, in the showroom and during the sales process. Desking and inputting Deals, reaching gross profit objectives, and monitoring leads while holding staff accountable for responding to and closing leads.

Responsibilities: 

• Manage the training process.
• Maintain harmony and teamwork with all departments.
• Understand, keep abreast of, and comply with Federal, State, and local regulations that affect vehicle sales.
• Monitor Leads. Hold staff accountable for response times and closing ratios
• Desk Deals and Input Deals
• Communicate with Salespeople to ensure that dealership policies and procedures are understood and followed. Set sales and gross objectives with Salespeople.
• Assist in developing programs of improvement for those salespeople who are failing to reach their objectives.
• Individually train, motivate counsel and monitor the performance of all Salespeople
• Strategize and project – Plan, project, and strategize team headcount and budget. Evaluate informational reports to identify new clients, estimate future sales, and understand the profits and objectives. Capture the needs of the customer to qualify sales leads and efforts. 
• Lead and manage –  Recruit, hire, and educate the sales department on an ongoing basis. Establish sales territories and quotas while evaluating performance of local and regional sales managers. Partner with senior leadership to evaluate strategies of the department and future sales goals. 
• Maintain customer focus – Work with the team to evaluate new customer goals and assist with identifying solutions that will meet their need. Handle any complaints from the customer, employee disagreements and any other problems that may affect the sales operations.

Requirements:

Bachelor's degree in Business, Business Administration preferred

• Three years of direct sales experience required
• Technical understanding of the CRM system
• Proficient with Microsoft Office Suite