Description

Who We Are:

Join our innovative team at NHOMS | MassOMS and play an essential role in creating outstanding experiences for our clients, partners, and communities. By embracing our core values of innovation, compassion, accessibility, and one team, you will play a part in a mission to make a lasting impact on our organization's growth and success. 

Our core values center around healing first for our patients. Members of our team approach each day with compassion for both patients and colleagues. We promote innovation on every level and ensure we are accessible to one another as we work as one team.

We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives all while having a little fun!

Position Summary:

As a Clinical Manager at NHOMS & MassOMS, you will play a pivotal role in ensuring the seamless clinical operation of our practice while providing essential support to the surgical team. This unique dual role demands a candidate with a solid background in both management and clinical settings within oral surgery. We're looking for someone who can not only lead and inspire our team to deliver exceptional patient care but also lend their expertise directly in surgical assistance.

Responsibilities include but are not limited to:

• Take charge of the daily operations of the oral surgery practice, ensuring efficient workflow and optimal patient experience.
• Assist chairside proficiently during a diverse range of dental surgical procedures.
• Prepare, break down, disinfect, and sterilize treatment rooms and instruments to maintain optimal hygiene standards.
• Ensure strict compliance with infection control, CDC, OSHA, and HIPAA regulations, guaranteeing a safe and secure environment for both patients and staff.
• Provide patients with comprehensive pre-operative and post-operative care instructions to enhance their overall experience and recovery.
• Maintain accurate and thorough patient charting for effective record-keeping and continuity of care.
• Assist the surgical team, demonstrating a hands-on approach to support clinical procedures, and maintain a high standard of patient care.
• Lead and motivate a dedicated team of clinical staff, fostering a collaborative and positive work environment. Provide guidance and support to enhance individual and collective performance.
• Implement and uphold quality assurance protocols to ensure compliance with regulatory standards, infection control measures, and best practices in oral surgery.
• Identify opportunities for professional growth within the team and provide training to enhance skills, knowledge, and performance.
• Collaborate with front office staff to address patient concerns, inquiries, and ensure a smooth patient journey from scheduling to post-operative care.
• Efficiently manage resources, including equipment, supplies, and staffing, to optimize productivity and cost-effectiveness.
• Demonstrate strong leadership and problem-solving skills and the ability to make informed decisions to overcome challenges and improve operational efficiency.

Requirements

Required Skills & Abilities:

• A strong motivation to learn, coupled with a genuine passion for healthcare and direct patient care.
• Previous experience in sedation showcasing a solid foundation in oral surgery is a requirement for this position
• Proven experience in managing a medical practice or clinical coordinator role is mandatory.
• Familiarity with WinOMS or Open Dental is preferred.
• Proficiency in basic computer applications such as email and Microsoft Office is necessary.
• The role may require occasional travel, and candidates should be willing to accommodate such needs.
• Demonstrated follow-through, effective communication skills, and reliability are indispensable qualities for success in this role.

Experience & Qualifications:

• NH MedTech (for NH Assistants only).
• CPR certification to ensure readiness in emergency situations.
• Radiology certification, ensuring proficiency in capturing diagnostic images.
• Massachusetts Dental Assistant License, meeting state regulatory requirements.
• DAANCE certification is preferred, or the ability to achieve it within 6 months of hire, indicating a commitment to professional development in dental anesthesia and sedation.
• Minimum of one year of management experience. 

Compensation & Benefits:

• Pay: $30.00-$38.00 per hour
• Medical, Dental, & Vision Insurance
• Paid vacation & sick time
• Access to our 401(k), Safe Harbor, & Profit Share Plan
• Eligibility for discretionary quarterly bonuses. 
• Employee Discount

Our Commitment to Diversity and Inclusion

At NHOMS | MassOMS, we pride ourselves on creating a supportive and inclusive environment where employees can collaborate, learn, and grow. We believe in work-life balance and encourage our team members to work together, making a difference in our industry. A culture of innovation, diversity, and inclusion is the NHOMS | MassOMS way. Equality drives our spirit and fuels our creativity. We celebrate, value, and appreciate all voices and are continually building a culture where everyone has the freedom to be their authentic self. Our commitment to inclusion across race, color, religion, gender identity, sexual orientation, disability, age, veteran status, and experience drives our success and makes our company stronger.