Job Title: Tier 3 Support Lead 

Location: Hybrid, MUST be within 50 miles of Fort Meade, MD 

Job Category: Information Technology

Time Type: Full-time

Potential for Telework: Yes

Minimum Clearance Required to Start: TS/SCI Clearance 

Employee Type: W2 or 1099

Citizenship: US Citizen, no Dual Citizenship

NexThreat is looking for a Tier 3 Support Lead to monitor, manage, maintain, and support all aspects of infrastructure and back-end services. 

Requirements:

- 10 years of demonstrated hands-on experience 

- Expert knowledge of Red Hat Enterprise Linux and Microsoft Operating Systems 

- Network and Asset Security Best Practices 

- Linux/Unix Systems administration knowledge

- Tenable or other vulnerability assessment product deployment or administration 

- Minimum of two years of experience acting as a Tier 2 or Tier 3 team lead, including managing multiple team members, interfacing with customers to resolve issues, and interfacing with management personnel 

- Minimum of two years of experience managing tickets or service requests in a ticketing management system such as Remedy or Service Now 

- Minimum of four years of experience working with a DOD organization following DOD Information Technology and Asset Management (ITAM) policies and procedures 

Certifications Required:

- Security

Preferred Certifications:

- CISSP

- ACAS 101/102 training or Nessus certifications

- Operating systems or network certifications: Cisco, Microsoft or Linux 

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