27 Client Relations Manager Jobs in Tempe, AZ
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
NewRez LLC is Hiring a Client Relations Manager Near Tempe, AZ
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
The Client Relations Specialist III is responsible for assisting the borrower and production sales team in the coordination of all functions related to the processing and closing of loans.
Direct Reports
- N/A
- Serve as subject matter expert (SME) regarding company policies, procedures, and technology.
- Manages external business partners' status and internal business partners' multi-state pipeline.
- Serves as primary liaison between external/internal business partners and operations staff.
- Conducts daily review and follow-up with borrowers and vendors regarding outstanding items; gathers necessary documentation.
- Communicates to manager if unable to achieve a timeline or to resolve an error.
- Escalates any fraud files to Risk Management Leadership Team.
- Assists internal business partners with non-responsive clients and conflict resolution.
- Communicates to key stakeholders, including internal business partners and clients, on status/needs.
- Performs data entry to update all internal computer systems and loan files with notes regarding all actions that affect the loan process in accordance with company requirements.
- Reviews title reports, payoffs, appraisals, income documents, hazard insurance, and all supporting conditions for required standard compliance.
- Executes Review Approval Process.
- Coordinates scheduling of loan closings with internal business partner and closing agent.
- Attends regular pipelines meetings and system training updates.
- Performs related duties as assigned by management.
- High school diploma or equivalent, required.
- Bachelor’s degree, preferred.
- 5 years processing experience in high volume mortgage setting.
- Experience with DU, DO, and LP systems.
- Knowledge of FHA and FNMA policies and guidelines.
- Knowledge of mortgage loan processing, compliance, investor products, and underwriting guidelines.
- Working knowledge of various fraud tools.
- 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
- 9 Paid Holidays
- Casual Workplace
- Employee Engagement Activities
- Medical (including Health Savings Account & Flexible Savings Account)
- Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
- Performance-based Incentives
- Pet Insurance
- Advancement Opportunities
- Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
- 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
- Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
- Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
CA Privacy Policy
CA Notice at Collection
Job Summary
Full Time
Lending & Credit
$88k-113k (estimate)
05/25/2024
06/15/2024
newrez.com
AUBURN, AL
200 - 500
2008
Private
JEFF FAIR
$50M - $200M
Lending & Credit
Related Companies
The job skills required for Client Relations Manager include Leadership, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Relations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Relations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Relations Manager positions, which can be used as a reference in future career path planning. As a Client Relations Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Relations Manager. You can explore the career advancement for a Client Relations Manager below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
