Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform’s global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. For the year ending December 31, 2023, Newmark generated revenues of approximately $2.5 billion. Newmark’s company-owned offices, together with its business partners, operated from approximately 170 offices with 7,400 professionals around the world. To learn more, visit nmrk.com or follow @newmark.Description for Internal Candidates

Essential Job Duties:

• Manage and provide a cohesive team of 5 employees along with a multitude of supply chain partners across reception, mailroom, and building services
• Create and lead by example a high-functioning, collaborative team as dedicated to providing an excellent client-customer experience as you are
• Direct and oversee maintenance and reactive work ticket responses relating to the interior condition and appearance consistent with client objectives. Communicate with suppliers, client- customers, Landlords/Property Management and NMRK GCS FM to obtaininput and recommendations to ensure operational and quality standards are maintained.
• Travel between two assigned sites to ensure work order tickets, site inspections and client-customer service needs are being met in atimely manner
• Provide triage and ensure onsite repair of routine maintenance items
• Supervise suppliers to ensure effective implementation of services in accordance with contractual, performance and quality expectations of the Company, the client and client- customers.
• Interact daily with clientand client-customers, developing their trust with the understanding this position is a very visible role representing the client to its customers.
• Communicate and work with client, client-customers and NMRK GCS to schedule any potential business disruptions, i.e. supplier access, maintenance work that may include noise, walkthroughs, building superintendent access, etc.
• Support the selection of contractservices, vendor negotiation of service agreements and monitor vendor performance, assuring full compliance with standards established within the service agreement.
• Support the client and client-customers to achieve space planning strategies; to include moves management.
• Serve as point of contact for Property Risk Inspections.
• Support, as needed, conference and meeting room requirements to include scheduling, set up and tear down, and catering set up. This will typically be handled by the client’s Events Coordinator and Newmark Reception (planning) and Building Technicians (set up/teardown delivery) but as the team leader, support and participation is always an opportunity
• Support and participate in development of Environment, Health and Safety and Emergency Preparedness Plans.
• Ability to review plans for major equipment repairs/replacements (HVAC, fire alarm systems, etc.) and provide feedbackif proposals are ‘fit for purpose’ and financially reasonable.
• Collaborate with the client, client-customers and NMRK GCS on Green Initiatives.
• Perform site inspections of assigned properties and coordinate action plans with onsite teams to resolve non-compliance items.
• Support client in the management of furniture services and management.

Skills, Education and Experience:

• Minimum 3-5 years previous experience in property- and/or facility management and/or building engineering experience.
• Excellent human relations instincts with strong face-to-face, verbaland written communication skills
• Ability to perceive problems and react quickly to offer solutions
• Ability to do onsite repair troubleshooting and triage
• Strong organizational skills
• Strong supervisory/vendor oversight skills
• May perform other duties as assigned

Working Conditions: Normal working conditions with the absence of disagreeable elements

Salary: $95000 - $100000 annually

The expected base salary for this position ranges from $95000 to $100000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.).

About us

We’re a fast-growing dynamic global corporate services team focused on doing things in new ways, acting in the best interests of our clients. Our regional account team work closely together, supporting one another to perform at our best. We pay a competitive salary and discretionary bonus. You will be eligible to participate in our various healthcare plans along with a generous amount of paid time off and have 24/7 access to our Employee Assistance Program (EAP).

Our client is “the sweet spot” for people who are passionate about products, making a mark, and having fun doing it. As a company, they are small and flexible enough for every person to take initiative and make things happen. But they are large enough in their brand and reach for those actions to have a global impact. That’s a pretty sweet spot to be in and they always striving to keep it that way.

About Newmark

Newmark Group, Inc., together with its subsidiaries (“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Newmark’s company-owned offices, together with its business partners, operate from over 160 offices with approximately 6,200 professionals around the world. To learn more, visit nmrk.com or follow @newmark.

Job Type: Full-time

Pay: $95,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Work Location: In person