Job Summary:
We're seeking a proactive Inside Sales Associate to drive our customer service and inside sales efforts, ensuring exceptional customer satisfaction and rapid response times. In this role, you'll be instrumental in surpassing our weekly and monthly sales targets by forging connections with both new and existing clients. If you're ready to take charge, foster meaningful relationships, and exceed sales goals in a dynamic environment, apply now to join our team!
Duties/Responsibilities:

• Provide prompt and professional responses to customer inquiries through various channels, including phone, email, and other communication platforms.
• Demonstrate comprehensive knowledge of USA Industrial's product portfolio to effectively address customer needs and inquiries.
• Foster and nurture strong client relationships to enhance customer satisfaction and foster loyalty to our brand.
• Periodically attend trade shows or visit customer locations to further understand client needs.
• Support team members by assisting in resolving customer queries and concerns in a timely and efficient manner.
• Work collaboratively with the sales team to devise and implement effective sales strategies and tactics to drive business growth and success.

Required Skills/Abilities:

• Bachelor’s degree from an accredited institution.
• Demonstrate exceptional verbal and written communication abilities.
• Exhibit strong organizational skills and acute attention to detail.
• Showcase excellent time management capabilities, consistently meeting deadlines.
• Thrive in fast-paced, collaborative environments, fostering teamwork and productivity.
• Proficiency in Microsoft Office suite or relevant software applications.

Benefits include:

• 401(k) with employer match
• Medical, dental, vision, short-term and long-term disability, and life insurance benefits
• Paid time off
• Performance-based annual bonus

About us:
USA Industrials is a leader in the industrial manufacturing and distribution industry. We are positioned for substantial growth with a focus on expanding our manufacturing capabilities and product assortment coupled with a heavy focus on data management, digital marketing, and systems infrastructure. We are constantly seeking to improve processes using technology and empower our team members to propose new technologies and solutions. Our team consists of highly motivated individuals looking to make a direct impact on the company’s growth and execution of our long-term strategy.
USA Industrials and its parent company, Newbury Franklin Industrials aim to grow both organically and through acquiring other industrial companies. Our family of companies has a presence throughout the US.