Our ideal candidate for this position will a minimum of 1 year of experience working in a dental practice as a Dental Treatment Coordinator. The candidate must also carry themselves as a dental administartive professional and have a good work ethic.

Dental Treatment/Financial Coordinator duties include but are not limited to:

• Assist in greeting and checking patients in and out before and after treatment.
• Explain the treatment plan, address patient concerns and answer any questions.
• Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment.
• Obtain payment at check out for dental services provided for patients without dental insurance or payment plans.
• Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
• Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
• Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
• Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options.
• Track patient accounts receivable and outstanding balances to ensure timely payment.
• Assist in Practice’s collections protocol for all outstanding balances.
• Introduce new patients to the practice by going over health history, explaining the doctor’s examination, and describing any other features about the practice that should be highlighted.
• Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.
• Answer incoming calls to include new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
• Perform general office duties and other duties as required.

To be considered for this role you must have the following:

• Previous Front Office Dental experience as a Dental Treatment Coordinator required
• Experience with insurance is required
• Computer proficiency and a strong ability and willingness to learn new programs
• Knowledge and experience with dental treatment plans and insurance requirements preferred
• Previous experience and proficiency with Dentrix Ascend very favorable

Job Type: Full-time

Pay: $22.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Healthcare setting:

• Dental office

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

Work Location: In person