Member Service/Customer Service Representative with teller experience (required)

Pay: $19.50-$21.50

Location: Manhattan and Bronx (rotating between branch locations)

Job Type: Part time Days: Saturday and Sunday 8:45-4:30p

Mandatory paid training (20 hours online )

About Us:

NYEFCU is a newly established financial institution dedicated to providing fair, affordable financial services to our community, parishes, and the underserved. We are seeking enthusiastic and customer-focused individuals to join our team as Tellers with banking experience.

Job Overview:

As a Member Service Representative at New York Episcopal Federal Credit Union, you will be on the frontline of our mission to make a meaningful difference in the lives of our members. You will play a crucial role in providing exceptional customer service, processing financial transactions accurately, and promoting our range of banking products.

Key Responsibilities:

• Customer Service: Greet and assist members in a friendly and professional manner. Address inquiries and resolve issues to ensure a positive customer experience.
• Transaction Processing: Conduct various financial transactions, including deposits, withdrawals, and transfers, with a high level of accuracy and efficiency.
• Product Promotion: Educate members about our checking, savings, and certificate products, promoting additional services that meet their financial needs.
• Cash Handling: Handle and reconcile cash accurately, adhering to established policies and procedures.
• Compliance: Ensure compliance with federal regulations and internal policies, maintaining a secure and controlled environment.
• Team Collaboration: Work collaboratively with other team members to achieve branch goals and contribute to the overall success of NYEFCU.

Qualifications:

• High School Diploma or equivalent; relevant college coursework is a plus.
• Previous experience in a customer service in a bank setting is preferred.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy in transaction processing.
• Basic understanding of financial products and services.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Must be able to be bondable within the financial sector, pass a background and credit check.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications to contact@nyefcu.org. Please include "Member Representative Application - NYEFCU" in the subject line.

NYEFCU is an equal opportunity employer. We encourage individuals from diverse backgrounds to apply.

Join us in building a stronger, more inclusive financial community at NYEFCU

Job Type: Part-time

Pay: $19.50 - $21.50 per hour

Expected hours: No less than 16 per week

Benefits:

• Paid training

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Every weekend

Ability to Commute:

• New York, NY 10025 (Required)

Ability to Relocate:

• New York, NY 10025: Relocate before starting work (Required)

Work Location: In person