Committed to bringing healthcare into communities and communities into healthcare since 1978, NEW Health is rural northeast Washington’s leading non-profit primary care provider. We treat all patients with the respect they deserve while providing high-quality, integrated medical, dental, behavioral health, and pharmacy services.

NEW Health has been named one of the best places to work in the Inland Northwest! This award from the Spokane Journal of Business is based on an analysis of our company benefits and policies, along with a confidential employee survey to evaluate workplace experience in the areas of engagement and satisfaction including: Work-Life Balance, Role Satisfaction, Communication and Workplace Culture, Training, Technology and Development, and Diversity and Inclusion.

Our workforce development program, NEW Health University, is nationally recognized for developing local career pathway training with a goal to retain rural youth. For providers, this means you will be surrounded by a well-trained support team so you can focus on treating your patients.

Loan Repayment Opportunities

NEW Health is a non-profit federally qualified health center (FQHC). NEW Health is a member of the National Health Service Corps (NHSC) scholarships and loan repayment program. We are an NHSC approved site with a Primary Care HPSA Score of 17, a Dental HPSA Score of 20, and a Mental Health HPSA Score of 20. Additionally, NEW Health licensed health professionals are eligible to apply for the Washington State Health Professional Loan Repayment Program.

Benefits with You and Your Family in Mind

• Four weeksof paid time off and nine paid holidays
• Medical andVision insurance for you and your family is 100% paid for by NEW Health
• Health Savings Account and Flexible Spending Account options
• Free Life Flight membership for your family
• 401(k) plan with matching contribution
• Continuing Professional Education, license, and tuition reimbursement opportunities

The above list is not inclusive of all full-time employee benefits and is dependent upon eligibility criteria.

Essential Duties and Responsibilities:

• Maintains accurate and up-to-date human resource files, records, and documentation with integrity and confidentiality of information and files including HR policies, procedures, and workflows.
• Maintains access, customization, and functionality support of HRIS (PAYCOM)
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level member, workforce director or management.
• Assist in the administration and tracking of employee leaves, such as FMLA, PFML, ADA Accommodations.
• Performs customer service functions by answering employee requests and questions.
• Assists with required documentation gathering for all new hires, including but not limited to Forms I-9, verifies I-9 documentation and maintains I-9 files, employee background checks and employee references.
• Assists with recruitment and interview process, including tracking the status of candidates in HRIS and responding with follow-up letters at the end of the recruiting process.
• Conducts or assists with new hire orientation.
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, career fairs and retirement celebrations.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in Human Resources and workforce training.
• Maintains compliance with federal and state regulations regarding employment.to include HR related required posting and annual updates to include L&I changes.
• Conduct NHSC site verification in compliance with state and federal programs
• Aids in BPHC job postings and communication to NHSC applicants.
• Collaborates with university manager for workforce development strategies.
• Provide back up support of payroll.
• Performs other related duties as assigned.
• Travel may be required.

Education and Experience:

Bachelor’s degree in business administration or related field preferred. Three years related experience and/or training or equivalent combination of education and experience required. PHR or SPHR preferred. Experience working with employee benefit plans required. Experience with Human Resource Information Systems and report generation preferred. Valid driver license and insurance required.

Skills:

Computer skills required. Knowledge of legal requirements affecting human resources functions required. Excellent verbal and written communication skills required. Excellent organization. Knowledge of legal requirements affecting human resources functions preferred and follow-up skills required. Ability to maintain a high level of confidentiality required. Ability to work under tight time constraints, handle high stress and changing priorities required. Ability to work proactively and collaboratively with people at all levels in the organization. Exhibits excellent relationship building skills. Valid driver’s license and insurance required. Commitment to supporting a safe, respectful, equitable, and inclusive environment required.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk, hear, and sit. The employee is occasionally required to move around the facility; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Regularly required to remain in a stationary position for extended periods of time. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.