Description

This position provides support services for the office administrator, support staff members, attorneys, and investigators. The office assistant assumes other responsibilities as may be required from time to time to ensure smooth operation of the office. Works cooperatively as part of a team with all staff to provide quality service to clients. Maintains client confidentiality in course of duties. The Office Assistant reports directly to the Office Administrator.

Key Responsibilities

• Greet visitors to the office, ascertain the nature of their business and direct them accordingly.

• Answer phone and give general, non-legal information to callers; take complete messages or route call to appropriate individual.

• Handle incoming mail by date stamping, sorting, routing, etc. according to office practices. Handle outgoing mail by posting, sorting, etc. according to office practices. Conduct routine mail and court delivery.

• Maintain material in file cabinets, drawers, boxes, or special filing cases. Locate and retrieve information from files upon request.

• Operate computers, printer, photocopier, fax machine, as well as other office machines that may be utilized.

• Maintain behavior and appearance appropriate to a professional environment.

• Maintain client confidentiality in course of duties.

• Assumes other responsibilities as may be required from time to time to ensure smooth operation of the office.

Requirements

Educational and Experience

• High-school diploma or GED required.

• Associates degree from business college or business/paralegal certificate preferred.

• One year of administrative experience required; two years of related experience preferred.

Physical Requirements

Physical requirements include retrieving and distributing files, written documents, or office supplies weighing up to 20 pounds; retrieving and replacing objects from shelves up to eight feet high; sitting and keyboarding for extended periods of time.