We are seeking an energetic Office Manager to join our amazing team. This is a leadership role and the candidate will be responsible for managing all aspects of operating a dental office. Some of the those functions are – managing a staff of 6, managing all operations of the office, ensuring we provide the best patient care, maintaining compliance in the office. This can be a full time or part time role.

Highly competitive pay based on experience!

Responsibilities

• Responsible for the daily non-clinical operations of their assigned office including patient satisfaction, revenue, profitability, non-clinical team selection, performance, development and other business-related functions as delegated by direct business manager.
• They are responsible for assisting patients to complete Doctor prescribed treatment plans thereby helping patients get the care they need
• Provide superior patient service demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with patient needs, company policies and procedures, government regulations and dental standards.
• Acts as a backup to the front desk in the event of turnover or unexpected outage.
• Leads an organized office with accurate and complete paperwork, timely deposits and clean claim submissions.
• conducts patient chart audits, performs handoffs, conducts consults according to company policies, enters and updates patient treatment plans at the direction of the treating Doctor using the company operational system, and follows-up with patients during subsequent visits to schedule open treatment.
• Manages and resolves local office staff issues (tardiness, staffing issues) & motivates the office team to work together.
• Ensures the office has a full patient schedule each day and optimizes daily schedules.
• Ensures proper patient authorization and billing training and controls leading to organized billing records.

Capabilities/Skills

• The ability to interact with people and large practice group
• Extremely detail-oriented
• Capable of taking on challenges
• High stress tolerance - thrives in a high-pressure environment

Minimum Education and Experience

• 2-5 years experience in dental practice. (Other office experience will not be considered relevant for review)
• Excellent verbal and written communication skills .
• Competitive spirit with a strong desire to succeed, exceed goals, and maximize opportunities.
• Demonstrates the ability to solve common problems and to provide immediate solutions.
• Excellent organizational skills to effectively handle multiple tasks.

Job Types: Full-time, Part-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off
• Parental leave
• Referral program

Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Lowell, MA: Relocate before starting work (Required)

Work Location: In person