About ARC
ARC™ is an intelligent device management system from the makers of ChargeItSpot.
ARC lockers are designed to secure, track, and charge company-owned handheld
devices that employees use to do their jobs (e.g. package scan, inventory check,
mPOS, etc.). ARC exists to reduce the number of missing devices, recover lost
productivity, and eliminate wasted payroll consumed by managers and associates.

At ChargeItSpot, we surround ourselves with independent thinkers who are detail
oriented, and customer obsessed. Our clients have routinely called us “the most
talented team they’ve ever worked with.” We value determination, resourcefulness,
imagination, and follow through; we want people who are ready to get things done.

Our focus is fierce, but it’s not all hard work. We take time to get to know each other
through a daily game of Jeopardy in the office, meals together, and nights out for
karaoke. We operate a hybrid work model, with most team members working in the
office 1 or 2 days a week, and the rest remotely.

Want to know more about us? Check out our core values!

About the Role
ChargeItSpot is looking to bring on an energetic and ambitious Associate, Client
Success (ACS) to oversee, build upon, manage, and expand client accounts. The
successful candidate will possess a unique combination of creative thinking, strong
communication skills, strategic aptitude, and detailed execution skills. This is a diverse
role that requires a natural ability to multi-task in a dynamic, fast-paced environment.
Projects will vary from coordinating logistics with our Operations team, to providing
feedback from the field to our Product team, to assisting in conversations and materials
for our Sales team. This is truly a cross-functional, inter-departmental role that is always
focused on creating an unrivaled client experience.

Responsibilities
The ACS must be comfortable extrapolating valuable insights and compelling

stories from large sets of data. ChargeItSpot solutions capture extensive
consumer insights, so it will be up to the ACS to tell a compelling and informative
story with data.

• On that note, the ACS must be comfortable creating interesting presentations

ChargeItSpot

• The ACS should be an organized and efficient communicator— bonus points for

• While the ACS position is based out of the Philadelphia office, the candidate

• As a member of the Client Success team, you will need to be self-motivated,

• The ACS must be able to observe, think critically and innovate. ChargeItSpot is a

Location
We are headquartered in Philadelphia, PA, but have moved to an office-optional work
environment – so long as the successful candidate works on East Coast business
hours. Initially, we ask that the candidate spend 2-3 days per week in the office as part
of their onboarding. Periodic travel to the office and to meet with clients/prospects is
expected.

ChargeItSpot

• Paid time off
• Hybrid or remote work environment

If you have the unique combination of skills and qualities we are looking for, please
submit your resume and a cover letter expressing your motivation to apply to this
position to careers@chargeitspot.com.

ChargeItSpot is an Equal Opportunity employer. Personnel are chosen on the basis of ability
without regard to race, color, religion, sex, national origin, disability, marital status or sexual
orientation, in accordance with federal and state law.