Looking for a Technical Manager who has implemented these solutions and led such implementation projects and this is a customer-facing role. Must have excellent communication skills.

Job Description:

• Lead and manage ServiceNow development projects from initiation to closure.
• Oversee the design and implementation of ServiceNow solutions based on business requirements.
• Collaborate with cross-functional teams to deliver high-quality and timely ServiceNow services - ITSM,ECPRO,ITOM
• Conduct regular assessments and performance reviews to ensure ServiceNow platform efficiency.
• Stay updated on industry best practices and latest ServiceNow features to enhance systems.
• Coordinate with stakeholders to define project scopes, goals, and deliverables.
• Provide technical expertise and guidance to junior members of the ServiceNow team.
• Bachelor's degree in Computer Science or a related field.
• 8 years of experience in ServiceNow development and implementation.
• ServiceNow Certified Implementation Specialist certification preferred.
• Strong knowledge of IT Service Management processes and HRSD
• Excellent communication, leadership, and problem-solving skills.
• Ability to effectively prioritize and manage multiple projects simultaneously.
• Proven track record of successfully implementing ServiceNow solutions.
• Experience in Agile methodology and working with global teams.