This is a full-time hybrid role as an Administrative Assistant at Neighbors Nourishing Neighbors Food Pantry. As an Administrative Assistant, you will be responsible for performing a variety of administrative tasks, including managing calendars, scheduling appointments, coordinating meetings, preparing documents, and organizing files. This role is located in Prosper, TX, with flexibility for some remote work.

• Executive Support:
• Provide high-level administrative support to the Executive Director and Operations Manager, including calendar management, travel arrangements, and coordination of meetings.
• Maintain confidentiality and handle sensitive information with discretion.
• Client Intake:
• Act as the first point of contact for clients, managing initial inquiries and requests.
• Collect and record client information during the intake process, ensuring accuracy and completeness.
• Maintain client contact information in the database, make corrections if required, and address duplicate client accounts.
• Liaise between clients and relevant departments to ensure smooth communication and efficient resolution of inquiries.
• Volunteer administration:
• Enter all volunteer hours and travel time into a log.
• Calculate hours monthly.
• Donation administration:
• Enter each donation from deposits or the website.
• Send thank-you cards and address envelopes weekly.
• Send monthly donor thank-you cards bi-annually.
• Community Ambassador Coordinator:
• Create digital content for ambassadors to share on social media.
• Maintain contact information for community ambassadors and update website and database as required.
• Communicate to all community ambassadors with critical needs and information as required.
• Communication:
• Respond to phone calls, emails, and other communications in a professional and timely manner.
• Create and distribute monthly eNewsletter.
• Create and maintain digital content for website and social media channels.
• Serve as a bridge between executives and internal/external stakeholders, ensuring effective communication.
• Document Management:
• Organize and maintain electronic and physical files, ensuring quick information retrieval as needed.
• Assist in the preparation and distribution of documents for meetings and presentations.
• Office Management:
• Coordinate office supplies and equipment, ensuring a well-equipped and efficient work environment.
• Assist in the planning and execution of company events and meetings.
• Schedule:
• Be present in the food pantry on distribution days and as required for special events.
• Shift starts one hour before distribution and ends 30 minutes after the distribution's closing.

Qualifications

• High school diploma or equivalent
• Bi-lingual Spanish preferred
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite
• Attention to detail and problem-solving abilities
• Ability to work independently and collaborate with a team

Job Type: Full-time

Pay: $25,000.00 - $30,000.00 per year

Benefits:

• Paid time off

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Prosper, TX 75078 (Required)

Ability to Relocate:

• Prosper, TX 75078: Relocate before starting work (Required)

Work Location: Hybrid remote in Prosper, TX 75078