About us

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.
As a private, non-profit 501(C) (3) community health organization, we serve over 350k medical, dental, and behavioral health visits from more than 77k people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.
We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.

ROLE OVERVIEW and PURPOSE

The Driver is primarily responsible for providing safe transportation to participants in a timely and competent manner and communicating important information relevant to the overall care plan to the multidisciplinary team.

RESPONSIBILITIES

• Provides transportation for passengers in a timely and competent manner which ensures patient and participant satisfaction and retention; escorts patients to and from buildings when necessary
• Operates equipment safely and in compliance with vehicle licensing regulations
• Reports participant or caregiver requests for changes in drop-off or pick-up locations
• Follows established schedules and makes necessary adjustments to meet unanticipated changes; determines the safest and most efficient pick-up and delivery routes while considering needs of participants and requirements of clinic and therapies and maintains narrative of route
• Carries or assists one-person transfers of participants to and from vehicles and inside vehicles
• Inspects and ensures vehicles is maintained to a clean and safe condition and gas tank filled each night; notifies appropriate supervisor of maintenance or repair needs
• Maintains standard records, (e.g., logs of passengers and miles driven, service records, gasoline purchases)
• Promptly reports to appropriate staff regarding participant-related concerns noted in home or on van; writes progress notes for documentation
• Delivers medications and other supplies to participants
• Follows all safety guidelines and standards; attends safety in-services and offer guidance or assistance to staff working in an unsafe manner
• Reports accidents and incidents to supervisor immediately
• Follows proper infection control procedures and maintain supply of emergency clean up kits

EDUCATION/EXPERIENCE

• High school diploma/GED required.
• Valid CA Class C driver’s license required; valid CA Class A or B driver’s license with passenger endorsement preferred
• Two years medical, ADA, pupil, and/or elderly transportation experience preferred
• Clean driving record (free from major infractions including, but not limited to, DUI, negligent, reckless, or excessive minor infractions and convictions) required
• Successful completion of defensive driving and passenger assistance training courses within three months of hire
• CPR and First Aid certification required

ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities)

• Demonstrated ability to safely operate a wheelchair accessible van or vehicle.
• Excellent verbal and written communication skills, including superior composition, typing and proofreading skills.
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
• Ability to successfully manage multiple tasks simultaneously
• Excellent planning and organizational ability
• Ability to work as part of a team as well as independently
• Ability to work with highly confidential information in a professional and ethical manner

Physical Requirements

• Ability to lift/carry 50 lbs./weight.
• Ability to stand for long periods of time

COMPLIANCE (Safety & HIPPA)

• Follow all safety procedures as outlined in Neighborhood Healthcare’s Illness and Injury Prevention Plan (IIPP) and report any injuries and/or unsafe conditions immediately
• Maintain current knowledge of policies and procedures as they relate to safe work practices
• Follow all safety procedures and report unsafe conditions
• Use appropriate body mechanics to ensure an injury free environment
• Be familiar with location of nearest fire extinguisher and emergency exits
• Follow all infection control procedures including blood-borne pathogen protocols

• Maintain privacy of all patient, employee and volunteer information and access such information only on a need-to-know basis for business purposes

• Comply with all regulations regarding corporate integrity and security obligations
• Report all behavior and/or activity that are unethical, fraudulent, or unlawful

Neighborhood Healthcare offers a generous benefit plan that includes: Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more!

Pay range: $20.51 - $25.07 per hour, depending on experience.