2 Office Assistant Jobs in Connersville, IN
Neighborhood Health Center is Hiring an Office Assistant Near Connersville, IN
- Routinely demonstrate a strong commitment to Neighborhood Health Center’s behavioral standards by serving as a role model to others.
- Make suggestions on how service can be improved.
- Adheres to NHC’s confidentiality policies related to patients, family and visitors, staff physicians and customers. Responsible for the protection of confidentiality of data at all times.
- Takes pride and care in personal appearance and reports to work in attire that projects professionalism and respect. Adheres to NHC’s dress code guidelines at all times.
- Completes all required education and employee health requirements on time.
- Works in a safe manner and follows all safety requirements.
- A calm, pleasant professional demeanor is expected.
- Must have the ability to work cooperatively with all staff, providers and departments.
- Demonstrates ability to connect on a human level, at a minimum making eye contact with and greeting patients, families, visitors and staff.
- Shows courteous interactions, including correct voice inflection and positive body language.
- Demonstrates empathy by acknowledging and validating patients’ situation or experience. (“It must be hard to…” “It must be difficult to…”)
- Appropriately uses therapeutic touch to calm and comfort.
- Demonstrates a cheerful demeanor by smiling or other non-verbal communication, not complaining and displaying a positive attitude.
- Willing to work hard; offers to help others when own work completed. Sensitive to needs and workload of entire unit/department.
- Shows willingness to take ownership; uses “I” or “we” rather than “they” or “them.” Blame is not directed at others.
- Demonstrates compassion by ability to “walk in someone’s shoes” – get to their level, to understand where they are and what they’re feeling, and help them get to where they want to be.
- Supports team by recognizing and celebrating successes and failures, giving credit publicly, actively participating in team activities, treating team members with respect and dignity.
- Always considers safety first when making decisions.
- Routinely demonstrate a strong commitment to NHC’s behavioral standards by serving as a role model to others.
- Answer and triage incoming telephone calls, responds to questions, takes appropriate messages, schedules patient appointments or transfers caller as necessary.
- Maintains appointment schedule by scheduling patient based on urgency, length of exam time required, and or convenience of patient.
- Confirms next day patient appointments by contacting patient reminding of appointment time, maintains correct availability of days and rescheduling as soon as possible.
- Greets patients as they arrive.
- Collects patient co-payments.
- Verifies patient and insurance information following NHC guidelines. All information to be accurately updated in EHR.
- Updates chart with copies of current insurance card and patient registration forms.
- Prepares new patient charts as appropriate.
- Pulls chart, attaches patient superbill when applicable and notifies medical assistant or other appropriate party that patient has arrived.
- Verifies insurance coverage, plan benefits coverage, and verifies patient signature on various insurance forms.
- Keep patients informed of delays and explain alternatives when possible.
- Coordinate the business schedule and office schedule for the Provider(s).
- Check out patient by collecting any additional payment due for services rendered if applicable.
- Enter CPT and ICD 10 codes, when appropriate.
- Record and post charges and payments daily, when appropriate.
- Balance cash drawer and prepare deposit for Practice Supervisor to take to bank.
- Assist patient with billing questions as capable, and refer complex problems to the Practice Supervisor.
- Sorts, distributes, and files appropriate mail, lab results, and transcription, and other patient data via ICS / document management accurately according to timelines established by the practice.
- Process requests for medical records to patients, and other healthcare providers according to timelines established by the practice.
- Performs all duties respectful of confidentiality and safety of all patients, employees, and Providers.
- Adheres to established quality principles and standards established by NHC.
- Follows up with patients that failed / no showed their appointment.
- Monitors patient portal, EHR tasks, and e-mails daily.
- Promotes an environment that inspires compassion in staff.
- Exhibits and promotes passion for excellence in patient care and patient satisfaction.
- Supports the “team” concepts as a mechanism for promoting patient care and patient satisfaction.
- Dedicated to an environment of well-informed patients /family.
- Recognizes and communicates the importance of providing a positive patient experience.
- Utilizes patient and family input in measuring patient satisfaction to make service improvement.
- Demonstrated oral communication skills needed to develop employee and patient rapport.
- Written communication skills necessary for charting and documentation.
- Demonstrated ability in handling patient confidentiality.
- Ability to work with peers in a team situation and follow specific directions.
- Demonstrate a functional and technical understanding of applicable scheduling and billing software, Intranet and Internet usage, e-mail usage and web-based applications. May also be required to understand and utilize electronic medical record technology.
- Document conversations with patients in the medical record utilizing appropriate software or guidelines established by the practice.
- A calm, pleasant professional demeanor is expected.
- Must have the ability to work cooperatively with all staff, providers and departments.
- Must be committed to Patient Satisfaction and Patient Safety.
Job Summary
Full Time
Ambulatory Healthcare Services
$33k-42k (estimate)
04/22/2023
05/19/2024
nhcoregon.org
PORTLAND, OR
50 - 100
2010
Private
<$5M
Ambulatory Healthcare Services
Related Companies
The job skills required for Office Assistant include Scheduling, Verbal Communication, Written Communication, Billing, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be an Office Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Office Assistant positions, which can be used as a reference in future career path planning. As an Office Assistant, it can be promoted into senior positions as a General Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Assistant. You can explore the career advancement for an Office Assistant below and select your interested title to get hiring information.
If you are interested in becoming an Office Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Office Assistant job description and responsibilities
An office secretary must have excellent time-management and multitasking skills to conduct tasks within a strict deadline and minimal supervision.
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Depending on the organization, office assistants, also be called administrative assistants, normally handle clerical support tasks.
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More advanced office assistants could be responsible for running an office, directly supporting executives, and supervising other office employees.
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Office assistants handle organizational and clerical support tasks.
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Office assistants perform various tasks to ensure that the business runs organized and efficient.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Office Assistant jobs
Executive office assistant performance appraisal Job Performance Evaluation Form Page.
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Medical Office Assistant Programs Promote Confident Leadership Skills.
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Medical office assistants need to show some confidence by calming down during stressful and difficult situations.
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Medical office assistants should be active listeners, and must display the skills when communicating with customers, to ensure that they are actually listening to what customers are saying.
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Obtain the recommended certifications.
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Step 3: View the best colleges and universities for Office Assistant.
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