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Client Service Analyst
$47k-63k (estimate)
Full Time | Insurance 3 Weeks Ago
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Navia Benefit Solutions is Hiring a Remote Client Service Analyst

 

About the Company

Navia is a national, consumer-directed benefits provider serving 10,000 employers across all 50 states. The company provides comprehensive health, finance, lifestyle, and compliance solutions to employers and consumers. We take pride in offering industry-leading customer service, communications, and technology.
Founded in 1989, Navia began as Flex-Plan Services, and over the years has grown into one of the nation’s premier benefit providers. Navia offers FSA, HSA, HRA, Commuter, Lifestyle, 401K, Benefit Administration, Education, COBRA, and much more.
 

Position Summary


2 -4 hour internal responseProcess assigned payrolls within 24 hours of receiptPrepare and send compliance questions within 72 hoursProcess direct deposit forms as neededProcess BENCK’s and post to web by 5th of the month Process CB FoldersProcess Carrier Notifications as needed on same day(48 hrs on larger carrier day)Complete Balance/Allocation errors as needed on same dayProcess Remittance MonthlyComplete monthly audit/terms by 15th of each monthComplete Subsidy Report by 10th of monthAttend Company and departmental meetings and training sessions by request of Management TeamComplete projects/assignments by request of Management TeamHelp team to meet all goals/tolerances on quarterly/annual basis 

Essential Functions


Strong verbal and written communication in the English language
Strong organizational / time management skills
Strong general office skills
Must take initiative in jobs performed; seek solutions and answers to problemsFlexibility
Benefits experience a must
Strong TSP program computer skills
All conditions of prerequisites met
Basic computer skills (experience in Word Processing & Excel programs)
Education level: College degree or equivalent experience

Requirements


Minimum of 3 years of consecutive employment with TSP or equivalent experience
No written disciplinary action for previous 9 months
Excellent attendance and punctuality - no written warnings regarding attendance and/or punctuality concerns for 6 months
Strong verbal and written communication in the English language
Strong organizational / time management skills
Strong general office skills
Must take initiative in jobs performed; seek solutions and answers to problemsFlexibility
Benefits experience a must
Strong TSP program computer skills
All conditions of prerequisites met
Basic computer skills (experience in Word Processing & Excel programs)
Education level: College degree or equivalent experience
 

Please visit our career page and apply directly: www.naviabenefits.com/workatnavia

Not all positions allow for remote work, but those that do will only be available in the following states: AZ, CA ,CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, AND WA

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$47k-63k (estimate)

POST DATE

04/05/2024

EXPIRATION DATE

04/23/2024

WEBSITE

naviabenefits.com

HEADQUARTERS

RENTON, WA

SIZE

50 - 100

FOUNDED

1989

CEO

JIM AITKEN

REVENUE

$10M - $50M

INDUSTRY

Insurance

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About Navia Benefit Solutions

Navia has been around since 1989. We started out as Flex-Plan Services, a family-owned and operated third-party administrator of FSA plans serving school districts and other public sector employers in Washington State. Weve grown from our humble beginnings to be considered one of the premier administrators on the West Coast with a national reach of clients from coast to coast. Over time, even with our increase in service offerings and overall growth, weve maintained the qualities and principals that the company was founded on: respect, communication, and treating clients and participants like ...family. Relationship with transparency means everything to us and its why many of our clients have been with us for decades. Whether you are an employer, broker or participant, you get the best of who we are as real people who care about your business and your employees well-being. Were here to be your partner, advocate, and guide to help you create the best benefit package possible for your clients or employees. More
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