12 Customer Service Call Center Representative (1st Shift) Jobs in Aurora, OH
NaturalEssentials Inc, is Hiring a Customer Service Call Center Representative (1st Shift) Near Aurora, OH
- This is an onsite position, remote work is not available
- Serves customers by providing product and service information; resolving product and service problems.
- Answers incoming calls from customers; answering product and service questions, and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains confidential and secure customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint, determines the root cause of the complaint or issue, selects and explains the best solution to solve the problem, expedites correction or adjustment, follows up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Other duties as assigned
Flexible unpaid time off available after 30 days of employment.
Job Summary
Full Time
$36k-46k (estimate)
11/14/2023
06/12/2024
The job skills required for Customer Service Call Center Representative (1st Shift) include Customer Service, Call Center, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Call Center Representative (1st Shift). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Call Center Representative (1st Shift). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Call Center Representative (1st Shift) positions, which can be used as a reference in future career path planning. As a Customer Service Call Center Representative (1st Shift), it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Call Center Representative (1st Shift). You can explore the career advancement for a Customer Service Call Center Representative (1st Shift) below and select your interested title to get hiring information.
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