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2 Call Center Customer Service Representative - 1st Shift Jobs in Aurora, OH

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Natural Essentials INC
Aurora, OH | Full Time
$33k-43k (estimate)
10 Months Ago
NaturalEssentials Inc,
Aurora, OH | Full Time
$36k-46k (estimate)
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Call Center Customer Service Representative - 1st Shift
$33k-43k (estimate)
Full Time | Durable Manufacturing 10 Months Ago
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Natural Essentials INC is Hiring a Call Center Customer Service Representative - 1st Shift Near Aurora, OH

At Bulk Apothecary, we pride ourselves on our commitment to quality and customer service. We source our ingredients from around the world, working only with suppliers who meet our strict standards for quality and sustainability. Our team of experts is dedicated to providing our customers with the knowledge and resources they need to create the best possible products.
Job Description:
Call Center Customer Service Representative
  • This is an onsite position, remote work is not available
  • Serves customers by providing product and service information; resolving product and service problems.
  • Answers incoming calls from customers; answering product and service questions, and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains confidential and secure customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint, determines the root cause of the complaint or issue, selects and explains the best solution to solve the problem, expedites correction or adjustment, follows up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Other duties as assigned
Schedule: Monday-Friday 8:00AM-4:30PM
Pay Range: $15-$18 per hour, and is dependent upon experience.
Great benefits available after 90 days; including paid holidays, paid time off, flexible unpaid time off, plus medical insurance options with $0 deductibles, $0 co-pays, and many no cost prescriptions!
Natural Essentials, Inc. is an equal opportunity employer and shall not discriminate on the basis of race, color, religion, national origin, gender, age, sex, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information or any other basis protected by applicable law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$33k-43k (estimate)

POST DATE

08/12/2023

EXPIRATION DATE

06/30/2024

WEBSITE

naturalessentialsinc.com

HEADQUARTERS

STREETSBORO, OH

SIZE

100 - 200

FOUNDED

1992

CEO

GARY PELLEGRINO

REVENUE

$10M - $50M

INDUSTRY

Durable Manufacturing

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About Natural Essentials INC

Natural Essentials is a company based out of 2011 Metairie Rd, Metairie, Louisiana, United States.

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The job skills required for Call Center Customer Service Representative - 1st Shift include Customer Service, Call Center, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Customer Service Representative - 1st Shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Customer Service Representative - 1st Shift. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Customer Service Representative - 1st Shift positions, which can be used as a reference in future career path planning. As a Call Center Customer Service Representative - 1st Shift, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Customer Service Representative - 1st Shift. You can explore the career advancement for a Call Center Customer Service Representative - 1st Shift below and select your interested title to get hiring information.

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