The Donor Database Administrator will ensure that NSC’s donor data is accurate and actionable. This individual will contribute to the success of NSC’s fundraising efforts by giving each team member the information needed to operationalize best-in-class fundraising practices. The Donor Database Administrator will assist in donation documentation, prospect research, task management, and donor stewardship. With an eye toward detail and an interest in process development, the Donor Database Administrator will play a key role in ensuring NSC has the resources necessary to support newcomers upon arrival in America. 

Duties and Responsibilities

Database Management

• Work collaboratively with the development and finance teams to record all transactions and interactions in Bloomerang, the organization’s donor database.

• Maintain data integrity and security through regular review, internal controls, and the creation of new policies, when necessary

• Create and maintain fundraising dashboards to assess progress toward goals

• Create actionable reports for development staff and the board’s development committee

Donation Processing

• Record revenue from third-party giving platforms (workplace giving portals, legacy platforms, Ticketleap, etc.) to ensure giving through these platforms is documented accurately

• Work with the finance team to complete a monthly reconciliation of Bloomerang records to the General Ledger

• Create and maintain online giving forms

Moves Management

• Partner with the development team to document and manage assigned tasks

• Working with the Development Manager, use donor data and prospect research to identify opportunities for revenue growth and network expansion

• Contribute to donor segmentation and targeted cultivation/solicitation efforts

Research & Learning

• Pursue high-level expertise in Bloomerang, NSC’s current donor database, through professional learning opportunities and research

• Create user guides to help other team members benefit from all the database’s available features

• Suggest process improvements when inefficiencies are discovered

Qualifications 

• A commitment to NSC’s mission and a belief that immigrants strengthen communities

• A strong belief in the value of accurate and actionable data

• Excellent computer skills, including Microsoft Office Suite

• Familiarity with fundraising operations and donor databases. Experience with Bloomerang preferred.

• Preferred Qualities: Attentive to detail; process oriented; proactive; strategic; efficient; communicative; curious; dependable; creative; flexible; collaborative.

Work Environment