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Ethos Day Spa
Grand Rapids, MI | Full Time
$27k-36k (estimate)
2 Months Ago
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Grand Rapids, MI | Full Time
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Grand Rapids, MI | Full Time
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Grand Rapids, MI | Part Time | Full Time
$26k-35k (estimate)
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Image Hotel Management
Grand Rapids, MI | Full Time
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Front Desk Receptionist
Ethos Day Spa Grand Rapids, MI
$27k-36k (estimate)
Full Time 2 Months Ago
Save

Ethos Day Spa is Hiring a Front Desk Receptionist Near Grand Rapids, MI

The Spa Front Desk Receptionist is responsible for the reception area at the spa. Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed or products purchased. Additionally assists with transitional cleaning of locker rooms and relaxation areas when needed. Full Time employees will be eligible for health benefits at 60 days of employment.
Duties and Responsibilities:
  • Be on time and maintain a consistent attendance schedule.
  • Properly open and close spa each day according to Standard Operating Procedures.
  • Accurately book, change and cancel spa appointments.
  • Acknowledge and greet everyone who enters and leaves spa facilities.
  • Ensure that the check-in and payment process is handled in accordance with company policy by processing cash, credit card and credit transactions accurately thus protecting the company’s assets.
  • Provide detailed descriptions of spa treatments, packages, services, facility features and hours of operation.
  • Utilize spa computers with skill and proficiency; document guest information in electronic record as directed.
  • Maintain a Spa Desk Bank.
  • Answer the phone promptly and use the guest’s name throughout the phone conversation; operate the phone system accurately and efficiently.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
  • Maintain eye contact when addressing external and internal guests; develop professional and personalized relationships with regular guests.
  • Handle guests’ questions and concerns promptly, professionally and courteously.
  • Maintain complete confidentiality in all guest matters in accordance with company policy.
  • Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
  • Maintain a clean; safe, fully stocked and well organized work area.
  • Ensure adequate stock of supplies and equipment; inform management when stock is low.
  • Develop the ability to work without constant direct supervision and remain at assigned post for extended periods of time.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Assist in all areas of spa operation as requested by management.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
Note: All duties and requirements stated above are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor.

Job Summary

JOB TYPE

Full Time

SALARY

$27k-36k (estimate)

POST DATE

03/07/2024

EXPIRATION DATE

07/02/2024

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The job skills required for Front Desk Receptionist include Credit Card, Confidentiality, Computer Systems, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Receptionist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Receptionist positions, which can be used as a reference in future career path planning. As a Front Desk Receptionist, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Receptionist. You can explore the career advancement for a Front Desk Receptionist below and select your interested title to get hiring information.

Cascade Hills Country Club
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If you are interested in becoming a Front Desk Receptionist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Receptionist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Receptionist job description and responsibilities

A friendly personality, typing proficiency and coordination and organizational skills are good for front desk receptionists to have.

02/18/2022: Knoxville, TN

A front desk receptionist needs to be highly organized, friendly and engaging.

02/25/2022: Juneau, AK

A front desk receptionist often winds up being a sort of “jack-of-all-trades,” taking on responsibilities like mailing, scheduling, stocking supplies, organizing files, and keeping records.

02/09/2022: La Crosse, WI

A front desk receptionist serves as a face to the employer.

12/31/2021: Lowell, MA

A front desk receptionist should also have a professional appearance and demeanor.

12/14/2021: Hopkinsville, KY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Receptionist jobs

Always follow the correct submissions procedures.

01/14/2022: Fort Collins, CO

Build long-lasting relationships.

12/02/2021: Gary, IN

Focus on a story that progresses logically, rather than chronologically.

01/16/2022: Huntington, WV

Get published by writing a review or a response.

02/03/2022: Vincennes, IN

Step 3: View the best colleges and universities for Front Desk Receptionist.

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