The Events Services Specialist will oversee and manage all contracted museum events. This role will ensure events are successful and cost-effective, time constraints, and museum guidelines. The Events Services Specialist is, above all, a project manager who understands marketing and client services techniques. Key skills include listening, generating fresh ideas, and being organized.

Essential Duties and Responsibilities:

• Lead event activation and all client services
• Collaborate on event assignments alongside the Director & Assistant Director of Events.
• Maintain correspondence with clients throughout event preparation and execution to ensure client’s needs are met and exceeded
• Conduct client and vendor pre-event walkthroughs as needed
• Make suggestions to enhance the event’s success and create additional event revenue
• Source and negotiate with vendors and suppliers
• Oversee and coordinate third-party personnel, including DJs, Caterers, Musicians, Volunteers, Etc.)
• Work closely with Education and Development departments to ensure seamless execution of internal events
• Supervise all third-party staff (bartenders, caterers, etc.)
• Create and distribute Event Order to clients, vendors, and all appropriate Museum departments
• Coordinate loading dock schedule with NMAAM Security & Metropolis Parking
• Coordinate client security, facilities and IT needs with the NMAAM staff
• Post-event evaluations and analysis
• Collaborate with the Director of Events to analyze the success of events and compile comprehensive reports.

Education and Experience:

• Bachelor’s Degree in Hospitality, Event Management, Communications, or Equivalent Experience based on years of professional experience.
• 2 plus years of event planning or equivalent experience.
• 2 plus years of Food & Beverage/Hospitality Experience.
• Skilled in project management
• TABC License
• Proficient in MS Office Suites

Knowledge/Skills/Abilities:

• Supports the mission, vision, and strategic goals of NMAAM to serve both internal and external customers.
• Excellent verbal and written communication skills, interpersonal, organizational, and time management skills.
• Professionally conducts self; maintains an appropriate professional appearance.
• Follows and supports policies and procedures of NMAAM.
• Participates as a team member utilizing a collaborative style to achieve mutual goals.
• Organizational skills and ability to manage multiple projects simultaneously
• Timely follow-up and ability to adhere to deadlines
• Ability to act as an ambassador of NMAAM and demonstrate confidence in the knowledge of the history, brand values, vision, and direction
• Proficiency in problem-solving and being detail-oriented.
• Strong organizational and time management skills
• Ability to provide onsite support including standing for long periods, setting up event needs, and cleaning up post-event.
• Excellent communication skills and aptitude for building productive business relationships
• Able to oversee multiple projects independently

All Staff Duties:

• Serves as a leader to ensure strong communications between NMAAM and all external constituents.
• Actively seeks to learn the history of NMAAM.
• Advocate for and advance the mission of NMAAM
• Assist in the planning and implementation of special events.
• Attend Weekly, Monthly & Quarterly meetings.
• Performs other duties as assigned.

NMAAM is an equal opportunity employer.