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call center Representative
$50k-64k (estimate)
Full Time | Business Services 1 Month Ago
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National Equity Project is Hiring a Remote call center Representative

We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company.

The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

Responsibilities

  • Organize office and assist associates in ways that optimize procedures
  • Sort and distribute communications in a timely manner
  • Create and update records ensuring the accuracy and validity of the information
  • Schedule and plan meetings and appointments
  • Monitor level of supplies and handle shortages
  • Resolve office-related malfunctions and respond to requests or issues
  • Coordinate with other departments to ensure compliance with established policies
  • Maintain trusting relationships with suppliers, customers and colleagues
  • Perform receptionist duties when needed

Requirements

  • Proven experience as a back office assistant, office assistant, virtual assistant in another relevant administrative role
  • Knowledge of “back-office” computer systems (ERP software)
  • Working knowledge of office equipment
  • Thorough understanding of office management procedures
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Excellent written and verbal communication skills
  • Proficiency in MS Office

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$50k-64k (estimate)

POST DATE

03/11/2024

EXPIRATION DATE

05/26/2024

WEBSITE

nationalequityproject.org

HEADQUARTERS

Oakland, CA

SIZE

50 - 100

INDUSTRY

Business Services

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National Equity Project
Full Time
$199k-241k (estimate)
11 Months Ago

The job skills required for call center Representative include Problem Solving, Verbal Communication, Computer Systems, Back Office, Time Management, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a call center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by call center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for call center Representative positions, which can be used as a reference in future career path planning. As a call center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary call center Representative. You can explore the career advancement for a call center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

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