7 Call Center Representative Jobs in Oakland, CA
Bath Planet is Hiring a Call Center Representative Near Oakland, CA
Bath Planet of NorCal is looking to hire an experienced Call Center Representative in our new Hayward, CA office. Qualified applicants will have excellent computer and communication skills, customer service experience. Positivity, Dynamic Character and Competitiveness should ooze out of you as standard!
We have an excellent compensation package for the right person in this position that includes a hourly rate and bonus opportunities.
Job duties include but are not limited to:
- Sit at a workstation for long hours to interact with customers using a computer and a headset.
- Manage inbound and outbound customer calls in a timely manner. On average you will complete over 100 call a day.
- Build positive work relationship with customers to enhance the image and public perception of our company
- Follow our customer engagement strategy
- Meet qualitative and quantitative targets
- Previous experience in a customer support role/Sales role strongly recommended
- Excellent phone and verbal communication skills
- Adaptable to different personality types
- Familiarity with CRM technology
- Customer focused
- Ability to multi-task
- Excellent time management skills
- High school diploma or GED required
Job Summary
Full Time
$47k-60k (estimate)
05/07/2024
05/20/2024
bathplanet.com
PALATINE, IL
25 - 50
Private
SCOTT M ROSENBACH
$10M - $50M
Specialty Trade in Construction
Related Companies
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
