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Job Summary: Take customer calls, prepare bids, verify information, enter work ticket, schedule order, process credit applications, and make customer survey, customer follow up, and outgoing sales calls. This job has no supervisory responsibilities.
Essential Functions:
· Prepare bid from customer call.
· Calculate and write order.
· Schedule order and follow-up with customer upon completion.
· Maintain clean and safe work area.
· Use resources provided by the company to identify new customers and/or job opportunities.
· Perform other duties and/or tasks as instructed or assigned.
Qualifications: Must be efficient in communication, verbally and in writing and possess computer skills. Will be answering phones, quoting rental material for special events and construction sites, follow up to get quote approvals, necessary documents to set account up, entering sales tickets and assisting customer with the delivery. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: High School diploma or General Education Development certificate (GED) and one to two years customer service, billing, and payment collections related experience or training.
Skills and Abilities: Familiar in the use of Microsoft Outlook, Word, Excel, and Windows. Requires regular contact both inside and outside the company that may occasionally involve difficult negotiations. Requires working from detailed instructions. Requires occasional decision-making. Assignments require general guidance in planning, scheduling and arranging. Ability to respond to common inquiries or complaints from managers, customers, and other employees. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply common-sense understanding to carry out detailed written and oral instructions.
Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires extensive periods of sitting, talking, hearing/listening, and occasional walking and standing, reaching with hands and arms. Extensive use of computer keyboard typing, talking on the telephone, and hand writing. Duties may require occasional lifting up to 25 pounds. Office work involves a moderate noise level (business office with computers and printers.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
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Work Location: In person
Full Time
Utilities
$33k-42k (estimate)
01/17/2024
09/18/2024
rentnational.com
BAYONNE, NJ
500 - 1,000
Private
ALAN KENDUCK
$10M - $50M
Utilities
National Construction Rentals rents temporary fences, portable restrooms, storage containers, and temporary power products for construction works.
The job skills required for Customer Service Representative include Customer Service, Scheduling, Planning, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.