DescriptionTitle: Ecommerce Coordinator, Retail ServicesDepartment: Retail ServicesFLSA Status: Non-Exempt, Part-timeSalary Range: $24-$28Summary: The Ecommerce Coordinator, reporting to the Retail Operations Manager, is responsible for the ecommerce business and digital marketing initiatives for the LA Phil Stores. This hands-on role is tasked with product merchandising, content updates, sales and product launches and digital marketing to drive online sales growth and maximize site performance. This highly collaborative position requires close coordination with retail and marketing teams to deliver a seamless customer experience.Responsibilities:Coordinate and execute all operational activities necessary for the smooth functioning of the ecommerce platform, ensuring content accuracy and alignment with LA Phil brands including the Walt Disney Concert Hall, Hollywood Bowl and The FordDevelop and implement effective retail ecommerce merchandising strategies to optimize sales and customer engagementPrepare product listings by coordinating images, writing copy and creating graphicsDesign branded site graphics to enhance online and in-store sales and engagementProvide excellent customer service by responding to inquiries and resolving issues promptlyOwn the retail marketing calendar and collaborate with the marketing team for email, social campaigns, product launches and promotionsInterface with support partners for troubleshooting technical issues and site improvementsMonitor key performance metrics and utilize data insights to optimize the ecommerce operationIdentify industry trends and proactively lead the effort to continually identify areas for improvementsPerform other duties as assignedMinimum RequirementsRequirements:3 years of hands-on experience in operating and growing a retail ecommerce businessSelf-motivated, detail-oriented, results drivenVisual storyteller proficient in merchandising and retail marketingExcellent collaborative, interpersonal and communication skillsEnjoys working in a fast paced, team environment and is comfortable with last minute changesStrong understanding of Magento, Shopify, Photoshop and Counterpoint POSThe Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.EQUAL EMPLOYMENT OPPORTUNITY POLICYThe Los Angeles Philharmonic Association embraces and is committed to diversity and inclusion within our staff, musicians, guest artists, audiences, and surrounding communities. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.#J-18808-Ljbffr

by Jobble