Description

Nashville Zoo Position Description

SAFETY & SECURITY MANAGER

Position: Safety & Security Manager, Full Time

Department: Operations/ First Aid / Security/ Safety

Supervisor: Director of Environmental Health & Safety

Description:

Provides direction, supervision, and oversight to emergency medical, security, tram driver, and parking staff. Ensures all teams meet zoo standards for the protection of zoo assets and maintaining the park in a safe condition for our guests, employees, and animals.

Oversees, and is responsible for all first aid treatment and emergency response to guests and employees of the Nashville Zoo. Must use sound judgment in the analysis of emergency and non-emergency situations and react calmly and quickly under those circumstances. Provides appropriate follow-up information and documentation of any injuries and/or critical incidents.

Through direction from the Director of Environmental Health and Safety, provides support for the creation, implementation and maintenance of the Nashville Zoo Emergency Plan and Environmental Safety Programs. Performs weekly facility safety audits and ensures other safety equipment inspections are conducted.

Work hours vary with zoo daily operating hours and evening special events.

Duties and Responsibilities:

• Ensures assigned staff execute emergency medical skills within their scope of practice.

• Performs and ensures assigned staff execute emergency procedures as incidents require.

• Ensures the accurate and timely completion of all guest and staff medical and non-medical incident reports and forms - provides any necessary follow-up.

• Creates schedules for EMT, Security, Tram Driver, and Parking staff to ensure the park has the appropriate safety coverage.

Skills:

• Ability to effectively supervise assigned staff to ensure zoo policies, procedures, and protocols are being followed.

• Ability to work with general public and children while representing the Nashville Zoo in a positive manner.

• Ability to be an effective communicator in all circumstances to include highly stressful and emergency situations.

• Well-organized, quick thinking, and decisive.

Physical Requirements:

Must be able to work outside year-round under typical Tennessee temperatures, often for extended periods of time. Must be able to walk, stand, and/or sit at a desk for extended periods of time. Must be able to lift and carry a minimum of 50 pounds.

Education Requirements:

• Associates, or Bachelor’s Degree in a related field.

• State of Tennessee Security Officer License.

• State of Tennessee EMT Certification (is a plus – not required)

Experience Requirements:

• Minimum 2 years of supervisory or management experience.

• Law enforcement, fire service, emergency medical service, public safety, or military experience (preferred).

Other Requirements:

• Required to hold a current State of TN Guard Certification with Dallas endorsement.

Qualifications