Hours required for this position:

Mon, Tues, Thurs : 9am-2pm

Friday: 9am-12pm (as needed)

This position is to help the two full-time receptionists that we currently have on staff.

Lunches are 30 minutes.

This position has the possibility to extend into a full-time position for the right candidate.

Responsibilities Include:

Checking in patients in a professional and courteous manner and make sure no information has changed since last visit. Any changes must be noted/corrected in our system.

Answering incoming calls and directing them to the appropriate staff member as needed

Periodically checking phone/electronic messages and directing them to the appropriate staff member as needed

Schedule appointments and make sure arriving patients are greeted professionally and in a timely manner

Provide new patients with appropriate forms, and input all patient insurance information as needed

Fax, scan, and email documents as needed

Prepare outgoing mail as needed

Collect patient payments and post to the appropriate accounts.

Helps office manager with small tasks as needed.

Check bathrooms, turn lights on, and check medical fridge temp logs upon arrival every day. Make sure commonly used areas are sanitized regularly.

Must be aware of HIPAA laws and the importance of patient confidentiality

Other duties as assigned.

Ideal Candidate:

Has previous experience in a medical reception or similar administrative position.

Has proficient skills with emr systems (experience with EClinicalWorks is a plus), Microsoft word, and Outlook

proficient skills using fax, email, and scanning

Has the ability to maintain a level of professionalism and confidentiality with patients and their information

Has excellent written and verbal communication skills

Must have the ability to do basic math (addition, subtraction, multiplication, division) for processing payments and helping the office manager with collecting balances.

Has the ability to work independently as well as with others, show initiative, and work productively within a team environment.

Please note that this job does NOT offer Overtime, Medical Benefits or 401k.

This is a small independent clinic, so we rely heavily on working together as a team. Must be a team player and maintain a positive and professional attitude.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Paid time off

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service/Reception: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Required)

Ability to Relocate:

• Franklin, TN 37067: Relocate before starting work (Required)

Work Location: In person