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Job Summary:
As a Call Center Agent specializing in Customer Service for Software Development, you will be the primary point of contact for clients seeking assistance with our software products. This role requires a combination of technical knowledge, excellent communication skills, and a strong commitment to delivering exceptional customer service.
Responsibilities:
Customer Interaction:
Technical Support:
Product Knowledge:
Quality Assurance:
Qualifications:
Job Types: Full-time, Part-time
Pay: $21.79 - $25.42 per hour
Expected hours: 20 per week
Benefits:
Shift:
Weekly day range:
Work setting:
Work Location: Remote
Full Time | Part Time
$35k-44k (estimate)
03/15/2024
04/13/2024
The following is the career advancement route for Call Center Agent/Customer Service positions, which can be used as a reference in future career path planning. As a Call Center Agent/Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Agent/Customer Service. You can explore the career advancement for a Call Center Agent/Customer Service below and select your interested title to get hiring information.